Front Office Supervisor

Front Office Supervisor As Front Office Supervisor, you will facilitate and supervise the daily front office operations for the clinic. This position will focus on the clinic's front office engagement, environment, and staff performance. Employee will share the mission and values of PT Solutions. Success looks like: Ability to perform at or above budgeted metrics for visits and evaluations Works closely with Clinic Manager 1, Clinic Manager 2 and Senior Clinic Manager Partners with the Front Office Manager to open requisitions, interview and hire PSCs to staff clinic This position is front facing, contributing to clinic volume Provide coaching that focuses on clinic front office performance to Referral Management, POC adherence and Customer Service expectations. Monitor referral data and KPI's Manage clinic front office labor, schedules and PTO requests Participate in Monthly 1:1 with Front Office Manager Effectively communicate and collaborate with insurance verification team, authorization team and reimbursement/billing team Perform other duties or special projects as assigned. Spanish speaking required. Pay rate: $22/hr Benefits: Competitive compensation with ability to earn performance-based incentives Foster a positive work environment by living clinically through PT Solutions core values Professional development and career progression Fitness incentive, insurance benefits, employee assistance program, 401k and profit sharing, and PTO package to include employee illness bank (EIB) accrual Qualifications we're a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training. PT Solutions has been named a 2026 USA Today Top Workplace for the fifth consecutive year, based entirely on employee feedback. We've also earned five Culture Excellence Awards for Innovation, Professional Development, Work-Life Flexibility, Appreciation, and Purpose