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Application Support Engineer

Spectrum IT Recruitment Limited · West End, Hampshire, United Kingdom

FULL TIME

Job Description

Application Support Engineer | Software Support | Product Support

If you want to know about the requirements for this role, read on for all the relevant information.
C#, SQL, JavaScript
Hybrid Working - Fareham, Hampshire
£30,000 - £35,000 + benefits

We're looking for a driven Application Support Engineer to join my client and help deliver exceptional customer support for business-critical applications. If you enjoy problem-solving, working with clients, and collaborating with developers to deliver real solutions, this could be the role for you.

What You'll Be Doing
Providing technical support and resolving application issues within agreed SLAs
* Troubleshooting and managing client tickets from start to resolution
* Working closely with stakeholders, analysts, and developers
* Communicating clearly with clients and delivering excellent customer service
* Gathering requirements for system changes (RFCs) and supporting their delivery
* Testing, documenting, and supporting application updates
* Assisting with debugging and implementing improvements (training provided)
* Contributing to team development and continuous improvement initiatives

Skills Required
Must have commercial experience in application/software support
Must have some exposure to C# or SQL
Strong problem-solving and analytical skills
Excellent communication (technical ? non-technical)
High attention to detail and organisation
Self-motivated with a willingness to learn

Highly Desirable: xrexnqw
Knowledge of Javascript, HTML, IIS
Knowledge of Agile, DevOps, and software lifecycle
Understanding of APIs
Experience with tools like Postman or XMLSpy
Familiarity with Visual Studio, Azure DevOps, Git

If you have the skills and ambition required and want to join and company that can offer career progression opportunities then please send your CV to
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Details

CompanySpectrum IT Recruitment Limited
LocationWest End, Hampshire, United Kingdom
TypeFULL TIME
Nichetech

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