Benefits:
- 401(k)
- Employee discounts
- Paid time off
- Dental insurance
- Vision insurance
Pharmacy Technician / Customer Service Representative – All Star Wanted
Location: Long Island Apothecary – 6216 Jericho Turnpike, Commack, NY 11725
Job Type: Full-Time or Part-Time
Compensation: Competitive, based on experience
Benefits: Free Rx delivery, employee discounts, flexible scheduling, opportunity for growth
About Us:
At Long Island Apothecary, we do things differently. Located in Commack, NY, we proudly serve Suffolk County with one mission: to bring care back to the pharmacy experience. We combine concierge-level customer service with expert pharmacy care. From skincare to prescriptions, we make sure every patient feels like family.
Since 2017, our experienced pharmacists and staff have provided world-class, personalized service—because we believe human health deserves the human touch. From the moment someone walks in, they’re met with simplicity, warmth, and answers.
Who We’re Looking For:
We’re seeking a rockstar Pharmacy Technician / Customer Service Representative—someone who thrives in a fast-paced environment, has a sharp eye for detail, and absolutely shines on the phone. You’ll be the voice and heart of the pharmacy for our patients, so friendliness, follow-through, and a passion for helping people are a must.
What You’ll Do:
- Handle prescription intake and processing with accuracy and urgency
- Answer phones with professionalism and care – you’re the first impression
- Provide top-notch customer service to walk-in and delivery patients
- Assist in curating skincare recommendations (we’ll train you!)
- Work closely with pharmacists and the pharmacy team to maintain workflow
- Maintain a clean, organized work environment
- Build lasting relationships with patients—we know many by name!
Requirements:
- 1+ year of pharmacy technician or pharmacy customer service experience
- Comfortable on the phone and in-person with a variety of customers
- Detail-oriented and dependable
- Strong organizational and multitasking skills
- Passionate about healthcare and customer service
- Familiarity with pharmacy software a plus (Micro Merchant/PrimeRx or similar)
- Bilingual a plus
- NYS Pharmacy Technician Certification (preferred, not required)
Why Join Us?
At Long Island Apothecary, you’re not just a number—you’re a valued part of a mission-driven team redefining what pharmacy care means. You’ll work with a supportive, passionate group in a boutique-style setting that feels more like a wellness sanctuary than a retail chain.
To Apply:
If you’re ready to be part of something special, apply now with your resume and a quick note about why you’re the all-star we’re looking for.
Job Type: Full-time
Pay: $22.00 - $29.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Store discount
Education:
- High school or equivalent (Required)
Experience:
- Pharmacy technician: 1 year (Required)
Ability to Commute:
- Commack, NY 11725 (Required)
Work Location: In person
