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Associate Research Consultant

CoStar Group · Richmond, Virginia, United States

FULL TIMEpermanent

Job Description

Company OverviewCoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.We have been living and breathing the world of real estate information and online marketplaces for over 40 years, giving us the perspective to create truly unique and valuable offerings for our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.CoStar is the global leader in commercial real estate information, analytics and news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market.Learn more about CoStar.Role DescriptionAn Associate Research Consultant is responsible for managing a portfolio of commercial real estate contacts and ensuring CoStar’s property, listing, transaction, ownership, construction, and contact data is current, accurate, and complete. This role conducts daily outreach and investigative interviews with brokers, property owners, developers, investors, and other commercial real estate professionals to confirm market activity, capture missing information, and resolve data quality issues.The Associate Research Consultant also supports client product adoption by helping clients understand CoStar and LoopNet functionality, reviewing listing performance, identifying training needs, and partnering with Sales or other internal teams when appropriate. In this role, the Associate Research Consultant uses approved technology and AI-enabled workflows to improve research efficiency while maintaining a high standard for source validation, data accuracy, and world-class customer service. By capturing this critical market information and putting our clients at the center of all we do it enables our customers to make informed high impact business decisions.This position is in office Monday through Friday.RESPONSIBILITIESMaintain accurate and complete property, listing, transaction, ownership, construction, and contact data across assigned markets and portfolios.Proactively identify opportunities to improve data quality and market coverage within assigned markets.Conduct high-volume (50+) daily inbound and outbound outreach with brokers, developers, investors, property owners, and other commercial real estate professionals to confirm listing availability, transaction activity, ownership, construction status, and other market-critical information.Investigating new space listings, recent sale and lease transactions, building ownership and construction in a marketLeverage approved AI tools and Research AI agents to support research workflows that improve efficiency and data quality, while validating outputs against source materials and company standards.Build and maintain mutually beneficial relationships with clients and commercial real estate professionals through professional, customer-focused communication.Support client onboarding, product adoption, product searches/functionality questions, listing performance reviews, and training requests in partnership with Sales when appropriateDissect trends and collaborate with regional-based teams to qualify data that will help tell the story of an entire marketBASIC QUALIFICATIONS & EXPERIENCE Bachelor's Degree required from an accredited, not for profit University or CollegeA track record of commitment to prior employers8+ months’ experience in a customer service environmentMicrosoft Excel 365 experience is requiredFlexibility to work shifts aligned with ET, CT, MT, and PT time zonesEvidence of strong academic performance in collegePREFERRED QUALIFICATIONSNatural curiosity, persistence, and ability to conduct thorough investigative researchExperience utilizing and adopting AI tools, including Microsoft 365 Copilot or similar AI-enabled workflowsProven success performing to metrics or key performance indicators (KPI)Experience communicating with internal business partners and external clients by phoneBe goal-oriented and manage multiple responsibilities, adjust to changing priorities, and excel in a fast-paced environmentAbility to develop and grow client relationships by conducting effective interviews with commercial real estate professionals, resulting in database updatesCustomer-focused approach to tasks, including a drive towards partnering with clientsAbility to work within a team environment as well as an individual contributorDemonstrated knowledge of and/or experience within the commercial real estate industryExperience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulasStrong attention to detail and ability to accurately document research findings, client interactions, and data updates in internal systems.Ability to be flexible and adapt to changing situations at a high growth companyWhat’s in it for you?When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, etc.Our benefits package includes (but is not limited to):Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription DrugLife, legal, and supplementary insuranceVirtual and in person mental health counseling services for individuals and familyCommuter and parking benefits401(K) retirement plans with matching contributionsEmployee stock purchase planPaid time offTuition reimbursementOn-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classesAccess to CoStar Group’s Employee Resource GroupsComplimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
The final salary or hourly rate offered for this role with fall within the range set forth below based on a variety of factors, including but not limited to, geographic location, skills, and competencies.Base Compensation: $73,500 (Hourly)
We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. xzbcwsv However, please note that CoStar Group cannot provide visa sponsorship for this position.

Details

CompanyCoStar Group
LocationRichmond, Virginia, United States
TypeFULL TIME
Nichegeneral
Experiencepermanent

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