Operations Coordinator Assistant (Travel Operations Coordinator)

School Tours of America · Fredericksburg, United States

Operations Coordinator Assistant (Travel Operations Coordinator)

Location: Fredericksburg, VA (In-Office)

Employment Type: Full-Time

About the Role:

School Tours of America creates educational travel experiences for students nationwide. We are seeking a highly organized Operations Coordinator Assistant (Travel Operations Coordinator) to help coordinate hotels, transportation, vendor relationships, and tour logistics for student groups traveling across the United States.

What You'll Do:

• Hotel & Travel Logistics- Coordinate hotel accommodations, rooming lists, breakfast arrangements, and travel logistics for student tour groups.
• Tour Packet Coordination- Prepare and distribute tour packets, itineraries, tickets, and operational materials.
• Vendor Management- Maintain strong relationships with hotels, transportation providers, attractions, and other travel vendors.
• Reservation & Documentation Management- Monitor room blocks, reservations, and traveler documentation for accuracy.
• Operations Communication – Partner with Tour Coordinators, guides, escorts, and internal teams to ensure smooth communication and seamless tour operations.
• Tour Season Support – Help resolve travel disruptions, lodging issues, transportation challenges, and other operational needs that arise during tour season.

Compensation & Benefits:

Pay:

• Starting at approximately $53,000 annually, depending on experience and qualifications.

Benefits Available Include:

• Health Insurance, Dental Insurance, 401k with 4% company match, Life Insurance, Long-Term Disability, AD&D – after 90 days, 15 PTO days annually (vacation & sick combined), and Various other voluntary benefits including Short-Term Disability, Supplemental Life Insurance, etc..

Paid Holidays, including:

• New Year's Day, MLK Jr. Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Day After Thanksgiving (Floating), Christmas Eve (Floating), and Christmas Day.

What We're Looking For:

• Hospitality, hotel, tourism, travel agency, convention services, or event coordination experience is highly valued.
• High school diploma or equivalent required.
• 1-3 years of experience in travel, hospitality, operations, tourism, event planning, logistics, or a related field preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications.
• Experience coordinating schedules, reservations, travel arrangements, or vendor relationships preferred.

✈️ Why Join School Tours of America?

• Be part of a company that creates memorable educational experiences for students.
• Work closely with travel, hospitality, and tourism partners across the country.
• Gain hands-on experience in travel operations, logistics, and vendor management.
• Join a collaborative team in a fast-paced environment where no two days are the same.

Apply today and help bring unforgettable student travel experiences to life!