Senior Sales Account Manager
Core Home · New York, New York, United States
FULL TIMEpermanent
Job Description
Who We AreWe are a fashion-forward housewares company looking for the best and brightest to join our talented team in the heart of New York City. We pride ourselves on bringing the best to market, being a great place to work, and always striving to improve. Sound like somewhere you want to build your career? Keep reading to learn more about us!We manufacture and sell kitchenware, hydration, and lifestyle products for a wide range of retailers – from national chains around the world to independent shops throughout the US. Over the last 13 years, we are proud to have built an incredible and diverse team across our offices worldwide. As our business continues to grow, we are searching for passionate and talented candidates to join our Account Management team.
Please make an application promptly if you are a good match for this role due to high levels of interest.
Who You AreYou’re an entrepreneurial, proactive, and self-motivated professional ready to take ownership of key accounts and play an active role in driving business growth. You thrive in a fast-paced environment and have experience managing retail accounts, customer relationships, and multiple priorities, ideally within the housewares, consumer products, or off-price retail industry.You are analytical, strategic, organized, and creative, with a strong understanding of product development, merchandising, and the retail landscape. You have a natural ability to build rapport with clients, develop trusted relationships, and communicate confidently and professionally. You are comfortable analyzing sales and inventory performance, identifying growth opportunities, negotiating with overseas factories, and leading projects from concept through execution. You’re a resourceful problem solver who takes ownership, makes informed decisions, and collaborates effectively across teams. You enjoy working across different areas of the business and are comfortable traveling domestically and internationally as needed.
The RoleWe are looking for a Senior Account Manager to join our growing Account Management team. In this role, you will independently manage key retail accounts, build and strengthen customer relationships, and identify opportunities to drive sales, expand assortments, and grow the business.You will work closely with customers, senior sales leadership, overseas factories, and cross-functional internal teams throughout all stages of account management and product development. This is a hands-on role that combines account strategy and business analysis with product development, pricing, customer presentations, and day-to-day execution. The ideal candidate is commercially minded, product-focused, and comfortable taking ownership of multiple accounts and initiatives from initial concept through final execution.
ResponsibilitiesOwn and manage key accounts, serving as a primary point of contact and developing strong, long-term customer relationshipsDrive account strategy and identify opportunities to grow sales, expand assortments, and strengthen overall account performanceLead customer programs and product development initiatives from initial concept and costing through presentation, approval, production, and final executionDevelop a strong understanding of each customer’s business, assortment strategy, pricing architecture, competitive landscape, and evolving needsDevelop assortment recommendations and identify white space opportunities based on sales performance, market trends, competitive activity, customer feedback, and retailer voidsAnalyze sales, inventory, and account performance by customer, category, and classification to identify underperforming areas, uncover growth opportunities, and develop strategies to improve assortments, inventory, and account performanceIndependently lead and participate in customer presentations, line reviews, and showroom appointments, presenting product assortments, new concepts, pricing, and program recommendations, with occasional travel requiredPrepare for customer meetings and appointments, including inventory lists, presentations, agendas, product and sample organization, and required follow-upPartner closely with Design and Product Development to translate customer needs and market opportunities into compelling product concepts and assortments, including prints, patterns, Pantone colors, and seasonal design directionProvide clear direction throughout product development, including product specifications, functionality, packaging, color, and materials, while managing revisions, approvals, and final submissionsReview product samples and provide actionable feedback to ensure quality, functionality, aesthetics, cost targets, and customer expectations are metNegotiate with overseas factories to achieve target product costs and align on minimum order quantities, packaging requirements, and other program details while protecting margin and meeting customer objectivesLead communication and coordination across Sales, Design, Packaging, Product Development, Sourcing, Production, Operations, and overseas factory teams to ensure programs remain on trackManage pricing strategy and evaluate product costing, retail pricing, and margins to support profitable account growthMaintain accurate customer account information, product details, pricing, and program updates, including completion and management of item setup forms, new item paperwork, product specifications, and required customer portal documentationCoordinate product samples and submissions for customer meetings and approvals, including requests, shipments, tracking, and deliveryRun and review inventory lists and allocation reports to support account needs, product availability, order planning, and inventory strategyMaintain oversight of purchase orders, inventory, production timelines, shipments, and delivery expectations, partnering with Operations and Production to resolve discrepancies, required changes, and potential delivery issuesProactively identify potential program challenges and customer concerns, develop solutions, and drive issues through resolution while supporting both customer relationships and company objectivesCollaborate with senior sales leadership on account planning, sales goals, growth opportunities, and broader customer strategyMentor and support junior account team members, providing direction, delegating responsibilities, and helping ensure accurate and timely execution of account needs
Skills3-5 years of progressive experience in Account Management, Key Account Management, Sales, Buying/Merchandising, or a related role, preferably within housewares, consumer products, or off-price retailEntrepreneurial, proactive, xzbcwsv and self-motivated, with the ability to independently manage accounts, priorities, and deadlines in a fast-paced environmentStrong understanding of product development, merchandising, and the retail landscapeProven success independently managing key retail accounts, building strong customer relationships, and identifying opportunities to drive sales and account growthStrong business acumen with experience in product costing, margins, retail pricing, target costs, and profitabilitySkilled in analyzing sales performance and recognizing strengths, weaknesses, opportunities, and potential risksDemonstrated experience leading multiple projects and product development initiatives simultaneously from concept through customer presentation and executionStrong negotiation skills focused on balancing customer expectations, margin, quality, and business objectivesEffective cross-functional leadership and collaboration across Sales, Design, Product Development, Sourcing, Operations, and overseas factory teams to drive projects forwardStrong decision-making and problem-solving skills, including anticipating challenges, recommending solutions, and taking ownership through resolutionExcellent verbal and written communication skills across customers, senior leadership, internal teams, and external partnersStrong presentation and storytelling skills in developing and delivering compelling customer-facing presentations, product assortments, and sales proposalsExperience mentoring and supporting junior team members while promoting accountability and best practices across projectsBA/BS degree in Business Administration, Sales, Product Development, Buying/Merchandising, or a related field preferredAdvanced proficiency in Microsoft Office, particularly Excel and PowerPoint, Canva, and AI tools, with a strong aptitude for adopting new technologies
BenefitsCompetitive compensation based on experienceGenerous performance-based bonuses and annual compensation reviewsHealth, dental, and vision insurance401(k) with company matchFully stocked open kitchen with snacks and freshly ground gourmet coffee
Please make an application promptly if you are a good match for this role due to high levels of interest.
Who You AreYou’re an entrepreneurial, proactive, and self-motivated professional ready to take ownership of key accounts and play an active role in driving business growth. You thrive in a fast-paced environment and have experience managing retail accounts, customer relationships, and multiple priorities, ideally within the housewares, consumer products, or off-price retail industry.You are analytical, strategic, organized, and creative, with a strong understanding of product development, merchandising, and the retail landscape. You have a natural ability to build rapport with clients, develop trusted relationships, and communicate confidently and professionally. You are comfortable analyzing sales and inventory performance, identifying growth opportunities, negotiating with overseas factories, and leading projects from concept through execution. You’re a resourceful problem solver who takes ownership, makes informed decisions, and collaborates effectively across teams. You enjoy working across different areas of the business and are comfortable traveling domestically and internationally as needed.
The RoleWe are looking for a Senior Account Manager to join our growing Account Management team. In this role, you will independently manage key retail accounts, build and strengthen customer relationships, and identify opportunities to drive sales, expand assortments, and grow the business.You will work closely with customers, senior sales leadership, overseas factories, and cross-functional internal teams throughout all stages of account management and product development. This is a hands-on role that combines account strategy and business analysis with product development, pricing, customer presentations, and day-to-day execution. The ideal candidate is commercially minded, product-focused, and comfortable taking ownership of multiple accounts and initiatives from initial concept through final execution.
ResponsibilitiesOwn and manage key accounts, serving as a primary point of contact and developing strong, long-term customer relationshipsDrive account strategy and identify opportunities to grow sales, expand assortments, and strengthen overall account performanceLead customer programs and product development initiatives from initial concept and costing through presentation, approval, production, and final executionDevelop a strong understanding of each customer’s business, assortment strategy, pricing architecture, competitive landscape, and evolving needsDevelop assortment recommendations and identify white space opportunities based on sales performance, market trends, competitive activity, customer feedback, and retailer voidsAnalyze sales, inventory, and account performance by customer, category, and classification to identify underperforming areas, uncover growth opportunities, and develop strategies to improve assortments, inventory, and account performanceIndependently lead and participate in customer presentations, line reviews, and showroom appointments, presenting product assortments, new concepts, pricing, and program recommendations, with occasional travel requiredPrepare for customer meetings and appointments, including inventory lists, presentations, agendas, product and sample organization, and required follow-upPartner closely with Design and Product Development to translate customer needs and market opportunities into compelling product concepts and assortments, including prints, patterns, Pantone colors, and seasonal design directionProvide clear direction throughout product development, including product specifications, functionality, packaging, color, and materials, while managing revisions, approvals, and final submissionsReview product samples and provide actionable feedback to ensure quality, functionality, aesthetics, cost targets, and customer expectations are metNegotiate with overseas factories to achieve target product costs and align on minimum order quantities, packaging requirements, and other program details while protecting margin and meeting customer objectivesLead communication and coordination across Sales, Design, Packaging, Product Development, Sourcing, Production, Operations, and overseas factory teams to ensure programs remain on trackManage pricing strategy and evaluate product costing, retail pricing, and margins to support profitable account growthMaintain accurate customer account information, product details, pricing, and program updates, including completion and management of item setup forms, new item paperwork, product specifications, and required customer portal documentationCoordinate product samples and submissions for customer meetings and approvals, including requests, shipments, tracking, and deliveryRun and review inventory lists and allocation reports to support account needs, product availability, order planning, and inventory strategyMaintain oversight of purchase orders, inventory, production timelines, shipments, and delivery expectations, partnering with Operations and Production to resolve discrepancies, required changes, and potential delivery issuesProactively identify potential program challenges and customer concerns, develop solutions, and drive issues through resolution while supporting both customer relationships and company objectivesCollaborate with senior sales leadership on account planning, sales goals, growth opportunities, and broader customer strategyMentor and support junior account team members, providing direction, delegating responsibilities, and helping ensure accurate and timely execution of account needs
Skills3-5 years of progressive experience in Account Management, Key Account Management, Sales, Buying/Merchandising, or a related role, preferably within housewares, consumer products, or off-price retailEntrepreneurial, proactive, xzbcwsv and self-motivated, with the ability to independently manage accounts, priorities, and deadlines in a fast-paced environmentStrong understanding of product development, merchandising, and the retail landscapeProven success independently managing key retail accounts, building strong customer relationships, and identifying opportunities to drive sales and account growthStrong business acumen with experience in product costing, margins, retail pricing, target costs, and profitabilitySkilled in analyzing sales performance and recognizing strengths, weaknesses, opportunities, and potential risksDemonstrated experience leading multiple projects and product development initiatives simultaneously from concept through customer presentation and executionStrong negotiation skills focused on balancing customer expectations, margin, quality, and business objectivesEffective cross-functional leadership and collaboration across Sales, Design, Product Development, Sourcing, Operations, and overseas factory teams to drive projects forwardStrong decision-making and problem-solving skills, including anticipating challenges, recommending solutions, and taking ownership through resolutionExcellent verbal and written communication skills across customers, senior leadership, internal teams, and external partnersStrong presentation and storytelling skills in developing and delivering compelling customer-facing presentations, product assortments, and sales proposalsExperience mentoring and supporting junior team members while promoting accountability and best practices across projectsBA/BS degree in Business Administration, Sales, Product Development, Buying/Merchandising, or a related field preferredAdvanced proficiency in Microsoft Office, particularly Excel and PowerPoint, Canva, and AI tools, with a strong aptitude for adopting new technologies
BenefitsCompetitive compensation based on experienceGenerous performance-based bonuses and annual compensation reviewsHealth, dental, and vision insurance401(k) with company matchFully stocked open kitchen with snacks and freshly ground gourmet coffee
Details
| Company | Core Home |
| Location | New York, New York, United States |
| Type | FULL TIME |
| Niche | general |
| Experience | permanent |