Customer Success Manager

Adbanana · India

Company Description

AdBanana is an AI-powered creative engine built for modern e-commerce brands and agencies. The platform enables teams to generate high-performing ad creatives at scale, replacing traditional photoshoots and lengthy design cycles with fast, automated workflows. Brands can produce thousands of ad-ready visuals in seconds, covering product catalogs, AI photoshoots with realistic models, and performance-ready ads in multiple formats. AdBanana is designed for performance marketing environments where speed, volume, and continuous testing are essential to winning campaigns. By helping teams launch faster, test more, and scale winning creatives, AdBanana focuses on driving measurable performance, not just producing assets.

Role Description

This is an on-site internship role for an Account Manager based in Bangalore Urban. The Account Manager intern will support client relationships for D2C brands and agencies, ensuring smooth onboarding, understanding client goals, and coordinating the delivery of AI-generated creative assets. Daily activities include managing client communication, tracking campaign and project status, gathering feedback, and collaborating with internal teams such as product, design, and operations to resolve client issues. The role also involves maintaining account records, preparing basic performance summaries, and identifying opportunities to enhance client value and platform usage. The intern will contribute to improving internal processes and play a key role in helping clients launch, test, and scale their ad creatives using AdBanana.

Qualifications

• Client relationship and account management skills, including stakeholder communication and expectation management.
• Basic understanding of digital marketing and performance advertising, especially for e-commerce and D2C brands.
• Organizational and project coordination skills to manage multiple client accounts and deadlines.
• Analytical abilities to interpret campaign metrics at a high level and communicate insights clearly.
• Strong written and verbal communication skills in English; additional regional language skills are a plus.
• Comfort with SaaS platforms, AI tools, and collaborative software (e.g., CRM systems, task management tools).
• Ability to work on-site in Bangalore Urban, collaborate in a fast-paced environment, and adapt to changing priorities.
• Pursuing or recently completed a degree in Business, Marketing, Communications, or a related field is preferred.
• Interest in performance marketing, AI-driven creative tools, and startup environments is highly beneficial.