Data Automation & CRM Specialist

Destiny Sscience · India

Experience : 3–5 Years

Salary : ₹45,000 – ₹60,000 per month

Location : Janak Puri, New Delhi

Type : Full Time, On-site

We are looking for a Data Automation & CRM Specialist who can handle the backend execution of our marketing systems and communication channels with strong ownership and accuracy. This role sits at the intersection of automation + marketing execution — where you don’t just manage systems, but also use AI to generate, format, and execute communication at scale.

This role is ideal for someone who has hands-on experience in:

 CRM management

 WhatsApp marketing tools

 Email marketing tools

 Basic understanding of AI tools for content support

Key Responsibilities:

· Manage and update CRM data, lead stages, and workflows

· Ensure CRM hygiene and database accuracy

· Execute WhatsApp campaigns, broadcasts, segmentation, and tracking

· Handle email marketing campaigns, audience lists, and automation support

· Maintain campaign hygiene, reporting, and operational accuracy

· Support launches, customer journeys, and marketing execution

· Build integrations using tools like Pabbly, Zapier, APIs, Google Sheets

· Use AI tools for basic content assistance, formatting, and workflow support

· Use AI tools like ChatGPT to draft campaign messages (WhatsApp, Email)

What We’re Looking For:

· 3–5 years of relevant experience

· Strong hands-on experience with automation tools and CRM systems

· Practical understanding of email + WhatsApp campaign execution

· Experience using AI tools (like ChatGPT) for content or workflow support

· Detail-oriented, process-driven, and organized

· Comfortable coordinating with marketing, sales, and content teams

Preferred Tool Exposure:

CRM tools like Zoho, LeadSquared, Email tools like GoHighLevel, Mailchimp, Mailmodo, Whatsapp API tools like WATI, AiSensy, Google Sheets/Excel, AI tools like ChatGPT, Claude, Automation tools like Zapier, Pabbly or similar tools

If you are someone who enjoys keeping systems, campaigns, and communication flows running smoothly, then apply.