Administrative Assistant

Clerk-Tech · India

Job Description: Administrative Assistant

Key Responsibilities

• Respond to emails and manage routine email correspondence.

• Answer incoming phone calls and direct inquiries appropriately.

• Respond to customer chats and online inquiries in a timely and professional manner.

• Monitor social media platforms and respond to customer inquiries.

• Upload and organize bills and related documents.

• Maintain and update the company calendar, including appointments and meetings.

• Create and send newsletters to customers and contacts.

• Create basic content for newsletters, social media, and other marketing channels.

• Maintain accurate records and organize administrative documents.

• Follow up on customer inquiries and ensure timely responses.

• Assist with other administrative and operational tasks as required.

Requirements

• 2–5 years of experience in an Administrative Assistant, Virtual Assistant, Customer Support, or similar role.

• Excellent written and verbal communication skills.

• Strong organizational and time-management skills.

• Good attention to detail.

• Comfortable handling phone calls, emails, and online chats.

• Experience managing social media inquiries is an advantage.

• Basic content writing and editing skills.

• Proficiency with Google Workspace, Microsoft Office, and similar productivity tools.

• Ability to manage multiple tasks and prioritize work effectively.

• Ability to work independently and meet deadlines.

US Shift

Salary - 20-22k (4 hours)