Automotive Service Writer

Automotive Service WriterAs an Automotive Service Writer at Graff Chevrolet of Bay City, you will be responsible for effectively communicating with customers regarding their vehicle service needs and ensuring a seamless experience throughout the service process.ResponsibilitiesInteract with customers to understand their service requirementsProvide detailed estimates and timelines for service completionCoordinate with technicians to ensure timely and efficient service deliveryMaintain customer records and update service historyAddress customer inquiries and concerns with professionalism and courtesyRequirementsPrior experience in customer service or automotive industry preferredStrong communication and interpersonal skillsAbility to multitask and work in a fast-paced environmentKnowledge of basic automotive terminology and service proceduresHigh school diploma or equivalentBenefitsCompetitive compensation ranging from $35,000.00 to $75,000.00 per yearHealthcare benefits and retirement savings optionsCareer growth opportunities within a reputable automotive dealershipEmployee discounts on automotive services and productsAbout the CompanyGraff Chevrolet of Bay City is a trusted automotive dealership located in Bay City, Michigan. With a commitment to providing top-notch service and quality vehicles, we pride ourselves on our reputation for excellence in the automotive industry. Join our team and be a part of a dynamic and customer-focused work environment.