Global IT Support Analyst - 1st/2nd Line & MS 365

Marcus Evans Group · Islamabad, Pakistan

Marcus Evans is seeking an IT Support Analyst to deliver 1st and 2nd line technical assistance for end-user computing, Microsoft 365 services, and basic network issues. The role is based in Islamabad with global collaboration across EMEA and APAC, operating remotely during overlaps as part of a follow-the-sun support model.

You will maintain documentation and escalation records in line with global IT standards.