Lead EDMS Platform Production Support

Techsurge Private Limited · Karachi, Karachi District; Sindh, Pakistan

Techsurge Private Limited in Karachi invites an experienced Production Support Lead to manage L1/L2 support for the EDMS platform, including Weblogic, Oracle, Java, and Unix/Linux. You will coordinate on-call shifts, prepare status reports, and drive incident resolution across vendors and internal teams.

With 6-8 years in production support, you will lead the Platform team, liaise with product owners and technology teams, and ensure delivery aligns with business objectives while complying with