Branch Manager

Insight Global · Monee, United States

Day to Day:

Our client is seeking a Branch Manager to lead a recently consolidated fire protection and life safety operation in Monee, IL. This individual will oversee a team of 37 employees across multiple departments.

This is a highly visible leadership opportunity for someone who can unite teams, establish accountability, improve operational processes, and drive profitable growth. The ideal candidate is a confident decision-maker who commands respect, creates strong team culture, and possesses both operational and commercial leadership capabilities.

Key Responsibilities

· Provide overall leadership for a 37-person branch organization across multiple service lines.

· Create a unified culture following the consolidation of three smaller branch locations into a single operation.

· Establish accountability, performance expectations, and operational discipline across all departments.

· Refine processes, procedures, and workflows to improve productivity, service delivery, and profitability.

· Lead and develop department managers while fostering collaboration across teams.

· Drive branch growth through strong customer relationships, sales support, and operational excellence.

· Partner with customers to ensure high levels of service, responsiveness, and satisfaction.

· Resolve organizational challenges, mitigate internal conflicts, and confidently make business-critical decisions.

· Monitor branch financial performance and execute strategies to achieve revenue and EBITDA objectives.

· Support sales efforts by identifying growth opportunities within existing and prospective customer accounts.

Required Qualifications

• Experience leading multi-functional teams in commercial environments across HVAC, electrical, mechanical, security systems, facilities maintenance, plumbing, construction or any route based organizations
• Strong understanding of commercial customers and service-based business models
• Strong people leadership and team development skills
• Track record of creating accountability and operational consistency
• Excellent communication and conflict resolution abilities
• Financial acumen with responsibility for revenue and profitability targets
• Customer-focused leadership approach
• Ability to confidently make decisions and drive execution

Preferred Qualifications

• Fire protection or life safety industry experience
• Sales leadership experience

Success Factors

The successful candidate will:

• Build a cohesive "one team" culture across the branch
• Create alignment among department leaders
• Implement stronger operational processes and procedures
• Establish measurable accountability throughout the organization
• Drive revenue growth while improving EBITDA performance
• Enhance customer satisfaction and retention
• Serve as a respected, visible, and decisive leader

This role can pay between 125,000-175,000 with bonuses and incentives.