General Manager Operations

Satchmo Foods Private Limited · India

Satchmo Foods is looking for an experienced General Manager – Operations to take end-to-end ownership of the business P&L for its manufacturing operations. This position that combines full production and factory leadership with commercial accountability – the incumbent will drive production targets, quality standards, safety compliance and cost efficiency across assigned manufacturing units, while ensuring production plans stay aligned with sales, demand and margin objectives. The ideal candidate is a strong business leader and people manager who can think beyond the shop floor – owning revenue, cost and profitability outcomes for the unit(s), standardizing processes across plants, and acting as the single point of accountability for operational and financial performance.

1. P&L & Business Ownership

• Own the end-to-end Profit & Loss for assigned manufacturing unit(s), including revenue realization, cost of production, margins and profitability

• Translate business/sales targets into production plans, ensuring capacity, output and inventory are aligned to demand

• Drive top-line and bottom-line performance through pricing discipline, cost control, wastage reduction and productivity improvements

• Prepare and own the annual operating budget for the unit(s); track performance against budget and take corrective action on variances

• Act as the primary business owner for the unit – accountable to leadership for both operational delivery and financial results

2. Multi-Unit Production Oversight

• Plan, organize, and monitor day-to-day production activities across all assigned manufacturing units

• Ensure production schedules are met while balancing capacity, demand, and resource allocation

• Travel between units regularly to review performance, conduct audits, and resolve on-ground issues

• Standardize SOPs, processes, and best practices across all units to maintain consistency in output and quality

3. Sales & Demand Alignment

• Partner closely with the Sales/HORECA and institutional business teams to align production output with revenue targets and go-to-market plans

• Provide production, costing and capacity inputs to support pricing structures, institutional contracts, and margin frameworks

• Track demand forecasts, new product launches and key account requirements, and translate these into production and inventory plans

• Support evaluation of account/channel profitability jointly with the commercial team to optimize trade spend and cost to-serve

4. Quality & Compliance

• Ensure all units comply with FSSAI, food safety, and hygiene regulations

• Drive adherence to quality control protocols at every stage of production

• Lead internal and external audits (ISO, FSSAI, customer audits) across units

• Implement corrective and preventive actions (CAPA) for quality deviations

5. Team & People Management

• Manage unit-level Plant Managers/Supervisors and their teams across all locations

• Conduct performance reviews, training, and capability-building programs for shop-floor and supervisory staff

• Drive a strong safety culture and ensure zero-incident workplace practices

• Resolve escalations from individual units and ensure consistent HR/IR practices

6. Cost & Resource Management

• Manage budgets, manpower planning, and raw material/inventory across units

• Identify cost-saving opportunities in production, utilities, wastage, and manpower utilization

• Monitor machine uptime, maintenance schedules, and capital equipment needs across plants

• Optimize production capacity utilization across the unit network

7. Reporting & Coordination

• Consolidate and present P&L statements, production MIS, KPIs, and performance dashboards to senior management

• Liaise with Supply Chain, Procurement, Quality, and Sales teams to align production with demand forecasts

• Drive continuous improvement (Kaizen/Lean) initiatives across the manufacturing network