Deputy General Manager/ Assistant General Manager - Administration

Jaipuria Institute of Management · India

About the Role:

As the Deputy General Manager/ Assistant General Manager - Administrator, you will be entrusted with complete oversight of the institute’s administrative affairs. This includes leadership of hostel wardens and campus admin staff, and responsibility for infrastructure, procurement, hostel and mess management, security, and government liaison. You will be expected to uphold and enhance service quality, student satisfaction, compliance, and cost-effectiveness across all support functions.

️ Key Responsibilities:

Leadership & Team Management

• Lead and supervise a diverse team of hostel wardens and administrative support staff.
• Foster a disciplined, service-oriented, and responsive administrative culture.
• Drive continuous improvement through structured team reviews and capacity building.

Campus Administration

• Oversee day-to-day operations of the campus, ensuring administrative efficiency and institutional standards.
• All breakdown services are to be reported within the TAT period.
• All compliances to be met within the TAT period.
• All AMCs for preventive maintenance.

Infrastructure & Maintenance

• Manage capital projects, campus development initiatives, and ensure optimal use of the revenue budget.
• Supervise preventive maintenance, AMC tracking, and campus repair work.
• Maintain infrastructure quality through rigorous audit and vendor performance monitoring.

Accreditations

• Coordinate institutional preparedness for accreditation and re-accreditation exercises, including NBA, AACSB, NIRF, AICTE, UGC and other applicable rankings and accreditation agencies.
• Collaborate with academic and administrative departments to facilitate data collection, documentation, evidence management, and compliance with accreditation standards.

Government Liaisoning

• Liaise with Government authorities, regulatory bodies, and statutory agencies for approvals, compliance, and institutional representation.
• Ensure timely submission of statutory reports, regulatory filings, and compliance documentation

Procurement & Vendor Oversight

• Plan and supervise all procurement activities, ensuring transparency, cost-efficiency, and quality.
• Maintain an up-to-date and verified vendor database.
• Oversee the disposal of scrap items and ensure accurate documentation of procurement processes.

Safety, Security & Compliance

• Implement and monitor campus security systems and safety protocols.
• Maintain logs for visitor entry/exit, material movement, and sold scrapped assets.
• Ensure compliance with safety standards and coordinate periodic audits.
• CCTV cameras maintenance

Hostel & Mess Management

• Monitor quality of services in hostels and mess; ensure student feedback ratings remain above defined benchmarks.
• Address student grievances related to the hostel/mess promptly and effectively.

Coordination & Liaison

• Coordinate with Jaipuria School Franchise for joint initiatives and resource planning.
• Liaise with external stakeholders and government bodies for statutory approvals, inspections, and compliance matters.

Reporting & Feedback

• Monitor and report on feedback trends and implement improvements.
• Collaborate with internal stakeholders for seamless academic and non-academic coordination.

Qualifications & Experience:

• Postgraduate Degree in Management, Public Administration, or a related discipline.
• Minimum 15 to 20 years of progressive experience in campus administration, facility management, or institutional operations in the education sector.
• Proven leadership and team-building capabilities.
• Strong understanding of budget handling, procurement regulations, and compliance protocols.
• Excellent interpersonal and communication skills.
• Strong problem-solving skills with a proactive and process-driven mindset.