Operations Associate - E-commerce Fulfillment

About Badass PatchesBadass Patches is a veteran-owned company based in Raleigh, NC that designs and produces custom patches, challenge coins, apparel, and gear for military units, law enforcement agencies, fire departments, first responders, and organizations across the country. We have plans to expand our product offerings and grow our current footprint within the area.

Interested in this role You can find all the relevant information in the description below.
Every order we ship represents someone's unit, career milestone, or accomplishment. Our customers trust us because we deliver exceptional quality, accuracy, and fast turnaround times. Every shipment leaving our warehouse matters.
We're a growing company with a small, close-knit team. Every employee plays an important role in our success, and everyone's contributions are noticed. We're looking for someone who wants more than just another warehouse job. We want someone who enjoys staying organized, takes pride in their work, and wants to grow with a company that's continuing to expand.
About the RoleThis position combines warehouse operations, order fulfillment, inventory management, quality control, and problem solving. You'll spend part of your day picking and packing orders, but you'll also be trusted to verify order accuracy, identify mistakes before shipments leave the building, organize inventory, and help improve the way our warehouse operates.
Because we're a small business, everyone wears multiple hats. We're looking for someone who takes ownership of their work, notices the little things, and enjoys finding better ways to get the job done.If you're dependable, detail-oriented, and enjoy working in a fast-paced environment where your work genuinely matters, we'd love to meet you.
What You'll DoPick and pack customer orders with exceptional accuracyVerify products, quantities, and customizations before shipmentPerform quality checks on outgoing ordersReceive, organize, and stock incoming inventoryMaintain accurate warehouse organizationAssist with inventory counts and replenishmentHelp improve warehouse processes and efficiencyWork with shipping software to prepare packagesKeep workstations clean, organized, and efficientCommunicate issues before they become problems
What Makes Someone Successful HereThe people who do well at Badass Patches tend to be:Naturally detail-orientedReliable and punctualOrganized without needing constant supervisionComfortable solving problems independentlyAble to stay focused in a fast-paced environmentWilling to take ownership of mistakes and fix themLooking for a long-term opportunity rather than simply their next jobProud of producing high-quality work
QualificationsRequired:2+ years of work experience in warehouse, fulfillment, logistics, manufacturing, retail operations, or another fast-paced environmentStrong organizational skillsExcellent attention to detailComfortable lifting up to 50 lbsReliable transportationHigh school diploma or GED
Preferred:Associate's or Bachelor's degreeExperience with e-commerce fulfillmentExperience using shipping software (ShipStation, UPS WorldShip, etc.)Inventory management experienceExperience in small business operationsExperience working in environments where accuracy is critical
Who Should ApplyThis role is ideal for someone who:Enjoys being productive and staying busyLikes systems and organizationWants to grow with a small, expanding companyTakes pride in accuracy and qualityIs looking for a stable, long-term position
What We Offer$16–18/hour based on experience401k & Health benefitsPerformance-based bonus opportunitiesEmployee discounts on merchaniseOpportunities for advancement as our operations continue to growA supportive team where your ideas are heard and your work makes a visible impact
Why Join Badass Patches?We're not a massive warehouse where you're just another employee number.Our team is small, collaborative, and takes pride in delivering products that mean something to the people receiving them. xzbcwsv Whether we're shipping patches for a military deployment, challenge coins honoring years of service, or apparel for first responders, we know our work has a real impact.If you're looking for a place where reliability, initiative, and attention to detail are genuinely appreciated, we'd love to hear from you.