Sr. Account Manager

Quess IT Staffing · India

JD: Account Manager – C2H (Domestic Staffing)

Role Overview:

Responsible for managing domestic C2H staffing accounts with a balanced focus on 50% client handling and 50% delivery management .

Key Responsibilities:

• Manage client relationships, requirements, SLAs, and escalations.
• Drive account growth, rate negotiations, and conversions.
• Lead delivery team to ensure timely and quality closures.
• Track submissions, interviews, closures, and team productivity.
• Coordinate onboarding, compliance, and internal stakeholders.

Requirements:

• 6–18 years of experience in domestic IT staffing (C2H) .
• Strong client-facing, delivery, and team management skills.
• Good knowledge of IT skills, market rates, and hiring trends.