Digital Media - Account Manager / Growth lead

The Crimson Cape · India

Location - Andheri west, Mumbai

Role - Onsite

Experience in managing B2B brands is an advantage

We’re a results-driven digital marketing agency that helps brands grow with compelling storytelling, data-backed strategy, and performance-first execution. We’re looking for a proactive and experienced Account Manager to take full ownership of day-to-day operations, lead client communication, manage internal teams, and drive growth — both for clients and the agency.

CTC - 4 to 7 lacs ( can discuss based on experience and expertise )

What You’ll Do

Client & Account Management

• Serve as the primary point of contact for clients across multiple accounts
• Oversee the execution of ongoing campaigns and ensure timely delivery
• Build and maintain strong client relationships with a consultative approach
• Regularly review campaign performance, provide insights, and align on next steps

Content, Copy & Strategy

• Guide content and copywriting efforts across platforms
• Review and refine copy for digital channels (social, website, ads, emails)
• Collaborate with creative teams to ensure messaging aligns with brand voice
• Contribute to content strategy and calendar planning

SEO & SEM Oversight

• Coordinate with internal teams on SEO strategies and keyword planning
• Understand performance metrics and advise on Google Ads and Meta Ad strategies
• Help identify content gaps, landing page improvements, and CRO opportunities

Team & Project Management

• Manage internal teams (design, content, performance) to ensure smooth workflows
• Track progress, assign tasks, and maintain accountability across deliverables
• Solve roadblocks, manage timelines, and optimize agency operations

New brand partnerships

• Support the leadership team in pitching new clients and creating proposals
• Identify upselling/cross-selling opportunities with existing clients
• Contribute to strategic growth plans and agency visibility efforts

What We’re Looking For

• 2–5 years of experience in a digital marketing agency environment
• Strong foundation in copywriting, content writing, SEO, SEM, and client servicing
• Proven ability to manage teams and lead multi-functional projects
• Excellent communication and presentation skills
• Highly organized, self-motivated, and comfortable multitasking
• Strategic thinker with hands-on execution ability
• Understanding of tools like Google Analytics, SEMrush, Asana/ClickUp, and Meta Business Suite