Customer service representative (french)

WNS IS Hiring: French Language Experts | Mumbai only (Work From Office)
INTERESTED CANDIDATES SHARE YOUR UPDATED CV ON THE BELOW MENTIONED DETAILS:
MEET-HR CHINMAYI PAWASKAR )
chinmayi.pawaskar@
Job Details
Role: French Language Expert
Proficiency: B2
Location: Thane Hiranandani Estate
Work Mode: Work From Office (WFO)
Shift: 24/7 Rotational Shifts
Job Type: Voice
Key Requirements
Strong proficiency in French (written and verbal)
Excellent communication skills in English
Ability to work in a 24/7 rotational shift environment
Strong problem-solving and customer-focused approach
Comfortable working from our Mumbai office
Candidates must currently reside in Mumbai
Responsibilities
Handle customer/client interactions in French via phone, email, and chat
Translate and interpret information accurately when required
Resolve customer queries efficiently while maintaining service quality
Collaborate with internal teams to ensure seamless support
Scheduling and Rostering experience will be an add on.
What We're Looking For
French language certification is a must
Prior experience in customer support, operations, translation, or similar roles is an advantage
Ability to multitask and thrive in a fast-paced environment
Flexible and adaptable to rotational shifts
Why Join Us?
Opportunity to work in a dynamic and multicultural environment
Career growth and learning opportunities
Collaborative team culture
Exposure to global clients and processes