Cloud Solution Engineer (24x7 Product Support)

Location: Bangalore (Candidates currently based in Bangalore only) Employment Type: Full-Time Work Model: Hybrid We are looking for a Cloud Solution Engineer to join our growing team and support mission-critical cloud platforms for global customers. This role is ideal for someone who enjoys troubleshooting, working with Linux and cloud technologies, and delivering exceptional customer support. Key Responsibilities Provide L1/L2 technical and product support for cloud-based applications and services. Troubleshoot Linux servers, applications, networking, and cloud infrastructure issues. Monitor production environments, investigate alerts, and resolve incidents within SLA timelines. Work directly with customers to diagnose, troubleshoot, and resolve technical issues. Collaborate with Engineer