Inside Sales Executive

QI Spine · India

Let's talk spine - because most of India doesn't.

Founded when surgery was the only mainstream solution to back pain, QI Spine emerged with a simple idea: non-surgical recovery should be the first option, not the last resort . Since then, we've built India's only spine-focused medical system - combining the expertise of 250+ specialists with cutting-edge AI tools like Doctor QI, our proprietary diagnostic engine. With 22 clinics across major cities, we've:

• Consulted over 2.5 lakh patients
• Prevented 15,000+ unnecessary spine surgeries
• Achieved a 93% recovery rate - among the best in the world

Our mission

To help people recover from back, neck and joint pain with accurate diagnosis and advanced technology- keeping surgery the last option.

About the Role:

Key Responsibilities

• Handle outbound calls with patients and prospective customers generated through digital and marketing channels.
• Understand patient concerns, requirements and treatment expectations through effective questioning and active listening.
• Educate patients about QI Spines treatment approach, consultation process and available treatment options.
• Schedule and coordinate consultations with the appropriate clinic/doctor.
• Follow up with leads at different stages of the patient journey to improve conversion.
• Counsel patients on the value and benefits of recommended treatment plans.
• Address objections related to treatment, pricing, timelines and other concerns professionally.
• Convert qualified leads into consultations and treatment enrolments while maintaining a patient-first approach.
• Maintain accurate lead, follow-up and conversion records in CRM/software.
• Coordinate with clinic, clinical and operations teams to ensure a smooth patient journey.
• Track individual performance against daily, weekly and monthly sales targets.
• Prepare and maintain daily sales and conversion reports.
• Build long-term relationships with patients and ensure a positive experience throughout their journey.

Qualifications & Skills

• Graduate in any discipline.
• 1–3 years of experience in Inside Sales, Telesales.
• Excellent verbal communication and interpersonal skills.
• Strong convincing, negotiation and objection-handling abilities.

What We Are Looking For

We are looking for individuals who are:

• Target-oriented and commercially driven
• Strong communicators and active listeners
• Confident in handling sales conversations
• Empathetic while dealing with patients
• Persistent and disciplined with follow-ups
• Comfortable working in a fast-paced environment
• Accountable for their individual targets and outcomes

Interested Candidates can share their resumes on laiba.k@qispine.com / 8691079889