Quality Support Specialist

DCC Consultants · , , pakistan, Pakistan

Job Description

• Responsible for managing the data on the DCC Clinicaldashboard.
• Responsible to focus on the following dashboard reports:
• Hospital Report:To be checked daily. Any patients not entered,the clinic manager is contacted and asked to enter any missinginformation. After 7 days of hospitalisation the clinic mustupdate on the patient’s status as well as updating the dashboard report.
• Modality Option Education Report: Any patients that have beenlisted for 6 months will be archived.
• Report will be cleaned up at the beginning of every month.
• Discharge/Modality Change/Transfer Report: Once patients aredischarged verification will be made that they are discharged fromGAIA and Ascend as well. If PD, verification of patientremoval in Share source is made. If HHD, verification ofremoval from NxStage is made. Discharge report pulled from GAIAand compared to dashboard to ensure all patients are listed.
• Missed Treatment Report: Integrity of information is comparedwith EMR. Follow up is done on patients who haveTransportation issues by contacting the social worker forassistance.
• Dialysis Infection Tracking Report: Comparison to Ascend andGAIA reports will be utilised to ensure data on dashboard is accurate.
• Other reports will be added as needed.
• Other duties, as assigned

Requirements

Work Experience

• 3 years ofexperience in patient coordination or healthcaresetting
• Strongcommunication and motivational skills.

Education

• Bachelor’s orMaster’s degree in HealthcareAdministration, Nursing, Public Health, or relatedfield.

Skills

• Must be a self-starter who can work independently yet functionin a highly collaborative, fast-paced team environment.
• Ability to multi-task, work under pressure and meet deadlines effectively
• Excellent written and oral communication skills
• Strong data entry, organizational and interpersonal skills
• High integrity, team player with patient service focus andflexibility

Benefits

• Workdays:Monday - Friday
• Work hours: 6 pm– 3am PKT (Night shift)
• GrossSalary (USD): $ 400- $500
• Benefits: AnnualBonus, Eid Bonuses,Provident Fund, Health Insurance (IPD, OPD),Fuel Card or Company Pick &Drop, EOBI,Free Meal