Customer care executive
Anonymous · Pune, India
FULL TIMEpermanent
Job Description
About the Company
We are hiring Customer Support Associates for an International Voice Process at our Pune location.
About the Role
The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.
Responsibilities
Handle customer calls for international clients professionally and efficiently Understand customer issues and provide accurate resolutions Maintain high standards of communication and customer satisfaction Adhere to process guidelines and quality parameters Document customer interactions appropriatelyQualifications
Undergraduate/Graduate freshers are eligible to apply Graduates with experience in International Voice / BPO domain are also welcomeRequired Skills
Excellent verbal communication skills in English Customer-focused mindset and problem-solving abilityPreferred Skills
Experience in International Voice / BPO domainPay range and compensation package
5 days working, 2 rotational weekly offs, Rotational shifts (as per business requirements)
Equal Opportunity Statement
Interested candidates can share their cv's on Whats App
Contact Person: HR Smrati Chouhan
Contact Details:
Details
| Company | Anonymous |
| Location | Pune, India |
| Type | FULL TIME |
| Niche | general |
| Experience | permanent |