Critical Care Outreach Team Administrator

Harrogate and District NHS Foundation Trust · United States

Go back Dorset County Hospital NHS Foundation Trust Critical Care Outreach Team Administrator The closing date is 30 August 2026 Apply for this job Job summary We are looking for an enthusiastic individual to join our Critical Care Outreach Service, to work with us as we progress our launch of the Martha's Rule, Call for Concern Service. This has been a fantastic extension of our service, enabling patients and their loved ones to have direct access to assistance when they need it most. The successful applicant will be working with the service lead/ Matron to ensure we are able to collect, accurately measure and present data collated from delivery of the service, as well as help create newsletters and updates. Right to Work in the UK: This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations. Main duties of the job The post holder is required to support in the successful role out and establishment of the 3 Components of Martha's Rule, as part of the Call for Concern Service at Dorset County Hospital NHSFT. This will be achieved through provision of an administrative service to the CCOT/ H@N Lead ANP/ Critical Care Matron and CCOT/ H@N clinical team. Particular focus will be on the inputting of data relating to Martha's Rule- Call for Concern Service, into the electronic database (Medicus), alongside preparation for and role out of a Trust wide wellness scoring system. The post-holder will be crucial in supporting the process of reporting the outcomes of implementing the Call for Concern service both at Trust and National level. To provide a comprehensive clerical and administrative service to CCOT/ H@N and to members of the team in order to assist in the achievement of departmental objectives. On occasion this may also extend to include Critical Care and only if key objectives are met. About us At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff. Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities. We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups. We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate's individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role. All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application. Details Date posted 19 August 2026 Pay scheme Agenda for change Band Band 3 Salary 25,760 to 27,476 a year Pro Rata Per Annum Contract Fixed term Duration 12 months Working pattern Part-time Reference number 405-26-AC388CCOTAB Job locations Dorset County Hospital Williams Avenue Dorchester DT1 2JY United Kingdom Job description Job responsibilities Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification. Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment. For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online. Job description Job responsibilities Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification. Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment. For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online. Person Specification Education, Qualifications and Training Essential Educated to GCSE Grade C, including English and Maths NVQ3 or equivalent qualification in relevant subject Knowledge and Experience Essential Recent previous experience with a comparable role within a customer focused/ health care environment Recent previous experience of arranging meetings for others and diary management Knowledge of administration and/ or office procedures Skills and Abilities Essential Keyboard and typing skills Evidence of good communication skills, both verbal and written including minute taking skills Demonstrated ability at exercising tact and diplomacy Computer literate with an ability to navigate around various systems and software packages including MS Office, Outlook, the internet, and databases Demonstrates excellent customer care and telephone skills and has an ability to apply attention to detail Desirable Ability to work effectively in a team and under direction on routine tasks without the need for supervision Ability to use own initative, prioritise and apply a practical problem solving approach in everyday situations Demonstrates confidential and effective written and verbal communication skills, with the ability to empathise, be supportive and sensitive to the needs of others Person Specification Education, Qualifications and Training Essential Educated to GCSE Grade C, including English and Maths NVQ3 or equivalent qualification in relevant subject Knowledge and Experience Essential Recent previous experience with a comparable role within a customer focused/ health care environment Recent previous experience of arranging meetings for others and diary management Knowledge of administration and/ or office procedures Skills and Abilities Essential Keyboard and typing skills Evidence of good communication skills, both verbal and written including minute taking skills Demonstrated ability at exercising tact and diplomacy Computer literate with an ability to navigate around various systems and software packages including MS Office, Outlook, the internet, and databases Demonstrates excellent customer care and telephone skills and has an ability to apply attention to detail Desirable Ability to work effectively in a team and under direction on routine tasks without the need for supervision Ability to use own initative, prioritise and apply a practical problem solving approach in everyday situations Demonstrates confidential and effective written and verbal communication skills, with the ability to empathise, be supportive and sensitive to the needs of others Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Dorset County Hospital NHS Foundation Trust Address Dorset County Hospital Williams Avenue Dorchester DT1 2JY United Kingdom Employer's website (Opens in a new tab) Employer details Employer name Dorset County Hospital NHS Foundation Trust Address Dorset County Hospital Williams Avenue Dorchester DT1 2JY United Kingdom Employer's website (Opens in a new tab) Employer contact details For questions about the job, contact: Lead ANP for CCOT/H@N, and CRCU Matron Emma Sidey emma.sidey1@nhs.net 01305254376 Details Date posted 19 August 2026 Pay scheme Agenda for change Band Band 3 Salary 25,760 to 27,476 a year Pro Rata Per Annum Contract Fixed term Duration 12 months Working pattern Part-time Reference number 405-26-AC388CCOTAB Job locations Dorset County Hospital Williams Avenue Dorchester DT1 2JY United Kingdom Supporting documents Privacy notice Dorset County Hospital NHS Foundation Trust's privacy notice (opens in a new tab)