Clinical Specialist (San Juan, Puerto Rico)

Stryker · United States

Work Flexibility: Field-based What you will do

• Support all joint replacement surgeries using Mako Robotic System.
• Provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures.
• Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's robotic arm applications, associated equipment, and instruments to insure ideal placement and precision. Additionally, you will provide ongoing in-services, and customer education to assigned account(s).
• Use proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning.
• Solve potential product problems for customers in an expeditious and highly satisfactory manner.
• Collaborate with Sales Representatives and Marketing to increase public awareness and highlight clinical benefits of the products and build strong relationships with key surgeons and OR staff at targeted accounts.
• Provide feedback on product to improve performance and customer satisfaction.
• Team with Joint Replacement sales force and clinical specialist to achieve business goals.

• Technical degree or equivalent training in Surgical Technology, Surgical Instrumentation, Nursing, or a related healthcare field.
• Intermediate English proficiency is required.
• Previous experience in the hospital and surgical environment.
• Availability to travel across Puerto Rico and work flexible hours.