Quality Assurance Manager

Majesco · Mumbai, India

Role: Manager – Quality Engineering / Test Delivery (Insurance Domain)

Experience: 13–16 Years.

Job Location: Remote.

We are hiring a Manager – Quality Engineering / Test Delivery to lead testing across Insurance products and digital platforms . The ideal candidate will bring strong people leadership , deep Property & Casualty Insurance knowledge, and proven expertise in test delivery , automation , and AI-led quality transformation .

Key Responsibilities:-

• Lead and mentor Test Leads and Test Engineers , driving a high-performance and accountable team culture.
• Own end-to-end test delivery across multiple programs, including Functional, Integration, System, Regression, UAT, and Production Validation .
• Define test strategies , track quality KPIs , drive defect prevention , and implement risk-based testing .
• Partner with Business , Product Owners , Development teams , Customers , and senior leadership to provide quality updates, risks, and recommendations.
• Drive adoption of AI in Testing , including Generative AI , AI-assisted Test Case Generation , Test Data Generation , Defect Analysis , Prompt Engineering , AI Agents , and MCP .

Required Skills:-

• Strong people leadership , stakeholder management , coaching , and decision-making skills.
• Deep understanding of Commercial or Personal Lines Insurance , especially Policy Administration , Billing , Claims , Underwriting , Rating , Renewals , Endorsements , and Cancellations .
• Experience with Guidewire , Duck Creek , Majesco , or other Policy Administration Systems .
• Good knowledge of Test Automation , API Testing , SQL , Agile / Scrum , Release Management , Defect Management , and Metrics & Reporting .

Preferred:-

• Experience managing teams of 15–30+ members .
• Exposure to Azure or AWS , Jira / Zephyr , and Performance, Security, or Accessibility Testing .
• ISTQB or AI / GenAI certifications are an advantage.

This role is ideal for a leader who can balance strategy , execution , customer engagement , and innovation while building a strong culture of quality engineering excellence .

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