Facilities Analyst
TELUS Digital · Gandhinagar, India
FULL TIME
Job Description
Job Profile: Facilities Analyst II
- Job Description
Key Responsibilities
Facilities Operations
- Manage daily operations of office facilities, ensuring uninterrupted business operations.
- Coordinate preventive and corrective maintenance for HVAC, electrical, plumbing, UPS, DG sets, lifts, and other building systems.
- Monitor building management systems (BMS), access control, CCTV, and fire alarm systems.
- Ensure high standards of housekeeping, pantry, cafeteria, landscaping, and pest control services.
- Manage workplace requests through ticketing systems and ensure timely resolution.
Vendor & Contract Management
- Manage facility service providers and contractors.
- Monitor vendor performance against Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Conduct regular vendor performance reviews and audits.
- Verify vendor invoices and support payment processing.
- Ensure compliance with contract terms and company procurement policies.
Health, Safety & Compliance
- Ensure compliance with applicable Indian statutory requirements, including:
- State Shops & Establishments Act
- National Building Code (NBC)
- Fire and Life Safety regulations
- Local Fire Department requirements
- Pollution Control Board norms (where applicable)
- Electrical safety regulations
- Occupational health and safety requirements
- Coordinate fire drills, emergency response exercises, and evacuation planning.
- Support EHS audits and corrective action implementation.
- Maintain statutory records and compliance documentation.
Workplace Services
- Support office moves, seating arrangements, workplace projects, and employee engagement initiatives.
- Coordinate conference room management and workplace amenities.
- Ensure a positive employee workplace experience through proactive service delivery.
Financial Management
- Track operational expenses and support annual budget planning.
- Monitor utility consumption and identify cost-saving opportunities.
- Review purchase requests and maintain asset inventories.
- Prepare monthly reports on facility operations, expenses, and vendor performance.