Team Leader -Reputed Food & Beverage Industry -Delhi, NCR, India -5LPA -Kajal

JOB DETAILS 1 Ensures the delivery of brand promise and provides exceptional guest service at all times. 2 Provides excellent service to internal customers in other departments as appropriate. 3 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. 4 Maintains positive guest and colleague interactions with good working relationships. 5 Establishes a rapport with guests maintaining good customer relationships. 6 Keep yourself updated with the hotel’s purpose and brand guidelines to create meaningful connections at every stage of touch point to make a difference in the lives of those you come in contact with every day. 7 Assists to improve productivity levels and the need to p