Senior Lead – Elastic Observability Solutions

Kyndryl India · Mumbai, India

Job Title: Senior Lead – Elastic Observability Solutions

Location: Mumbai

Work mode: on-site (5days work from office)

Experience: 10+yrs

Madidate Skills: Primary Keywords (Must-Haves)

• Elastic Stack: Elasticsearch, Logstash, Kibana, Beats, Elastic Agent, Elastic APM, Fleet, EQL, ESQL, Painless Scripting, ILM.
• Observability & Monitoring: Observability, Telemetry, APM, Distributed Tracing, AIOps, OpenTelemetry.
• Banking / Payment Rails (BFSI): Core Banking (CBS), Finacle, Flexcube, UPI, IMPS, NEFT, RTGS, AEPS, Internet Banking, Mobile Banking.

Job Qualifications:

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required skills and experience:

● Design cross-domain correlation logic (Elastic ML jobs, transforms, EQL sequences) that ties network-layer anomalies — bandwidth breaches, packet loss, latency/jitter spikes, link flaps — back to the specific application/transaction journey impacted, so RCA pinpoints whether a slow IMPS/UPI transaction is a network, infra, or application-code issue.

● Lead end-to-end Business/Transaction Journey design — define start-to-end touchpoints and stitch asynchronous events into single transaction views (using transforms/EQL sequence queries) for journeys spanning CBS (Finacle/Flexcube), UPI, IMPS, NEFT, RTGS, AEPS, Internet/Mobile Banking and Account Opening, pinpointing exact technical and business decline points.

● Mandatory: Banking/BFSI domain experience — exposure to CBS (Finacle/Flexcube), ESB (TIBCO BWCE/WSO2), and payment rails (UPI/IMPS/NEFT/RTGS/AEPS).

● Strong hands-on expertise across Elasticsearch, Logstash (grok/dissect pipelines), Kibana, Beats/Elastic Agent, APM Server, Fleet, and ELSER/GenAI integrations; working knowledge of Painless scripting, runtime fields, and ESQL/EQL.

● Demonstrated experience designing and instrumenting end-to-end transaction/business journey tracing (stitched log tracing, transform jobs) for payment and account-opening flows.

● Strong customer-facing track record — proven ability to present to and run workshops with CXO/IT Head/Risk & Compliance audiences, and own client governance independently. Excellent verbal and written communication skills are essential.

● Working knowledge of index lifecycle management (ILM), Snapshot Lifecycle Management (SLM), cluster health diagnostics (shard allocation, hot threads, circuit breakers), and security hardening (RBAC, TLS/mTLS).

● Hands-on integration experience pulling data from heterogeneous, already-deployed monitoring/security tools into a central Elastic platform — network performance monitoring tools, storage/virtualization monitoring (VROPs/vCentre-type tools), existing APM tools, SIEM platforms, and ITSM systems — via SNMP, syslog, REST APIs, or custom Logstash/Beats integrations, and correlating network-level anomalies with downstream application/transaction impact.

● Strong analytical and structured problem-solving skills, with the ability to operate independently. ● Python Scripting Experience.

Preferred skills and experience:

● Elastic Certified Observability Engineer or equivalent OEM certification. ●

Exposure to AIOps/ML-based anomaly detection jobs, Open Telemetry instrumentation, network performance monitoring/packet-capture tools, and ITIL.

● Prior presales or solution-architect experience on observability RFP responses for BFSI clients.

● A self-starter mindset with strong ownership, stakeholder management, and the ability to mentor and lead a technical team.

● Solaris/AIX based applications onboarding from Elastic perspective.