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ServiceNow Customer Service Management (CSM) Specialist

Artech L.L.C. · India

FULL TIME

Job Description

ServiceNow CSM Consultant

Must Have Skills

  • ServiceNow Customer Service Management (CSM)
  • Case Management
  • Customer Portal
  • Knowledge Management
  • Agent Workspace / Configurable Workspace
  • Flow Designer
  • Business Rules
  • REST/SOAP API Integrations
  • ServiceNow Development & Customization

Key Responsibilities

  • End-to-end CSM implementations
  • Enhancements and support activities
  • Workflow customization
  • Stakeholder interactions
  • Testing and deployments

Details

CompanyArtech L.L.C.
LocationIndia
TypeFULL TIME
Nichegeneral

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