Pricing and Commercial Operations Lead

Location: 2 days per week at any office within the DMV areaDuration: Full time direct hire

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
The OpportunityWe are looking for a Pricing and Commercial Operations Lead to help us turn product pricing and packaging decisions into accurate, executable customer offers. In this role, you will work across product and pricing operations and the sales operations deal desk to support the commercial process from intake through quote preparation, approvals, and system readiness.You’ll partner with product, sales, finance, contracts or CPP, delivery, and IT teams to apply approved pricing, packaging, discount, term, concession, and approval guidance to customer-specific requests. Your work will help ensure that new and updated technology offerings are easier to quote, approve, and sell by supporting readiness across catalogs, SKUs, CRM, CPQ, quote tools, and related systems. This role is ideal for someone who understands pricing operations, enjoys working through transaction details, and can help improve the accuracy, consistency, and execution of commercial pricing processes.
What You’ll Work OnPrepare quotes, ROMs, renewals, expansions, bundles, and other customer-specific pricing requests.Apply approved pricing, packaging, discount, term, concession, and approval guidance.Coordinate pricing reviews and approvals with sales, product, finance, contracts or CPP, and delivery teams and leadership.Support partner, reseller, pass-through, and other non-standard transactions.Maintain pricing, quote, approval, exception, and product-readiness documentation.Help implement pricing and product decisions in catalogs, SKUs, CRM, CPQ, quote tools, and related systems.Support pricing and product readiness activities for new product introductions and major offering changes.Identify pricing, data, process, and approval issues and help resolve them. xzbcwsv Track requests, cycle times, exceptions, and recurring issues to improve pricing operations.
Qualifications5+ years of experience in pricing operations, sales operations, deal desk, quoting, or commercial operationsExperience preparing or supporting quotes, proposals, ROMs, renewals, expansions, bundles, or customer transactionsExperience using CRM, CPQ, ERP, product catalog, pricing, or commercial systemsExperience applying pricing guidance and coordinating approvals across multiple teamsAbility to identify issues in pricing, product, customer, or transaction informationAbility to communicate with product, sales, finance, contracts, delivery, and technical teamsBachelor’s degree
Nice to Have SkillsExperience with Salesforce, Salesforce CPQ, HubSpot, or Microsoft DynamicsExperience supporting software, SaaS, cloud, cybersecurity, artificial intelligence, analytics, or technology offeringsExperience with partner, reseller, subcontractor, or pass-through transactionsExperience supporting U.S. government, defense, national security, or regulated-market customersExperience creating templates, process documentation, intake forms, or operating proceduresKnowledge of pricing approvals, discount guardrails, contract terms, margin considerations, or risk and signature authority processesPossession of strong analytical, organizational, and problem-solving skills