Senior network engineer

Key Responsibilities

Carrier/ISP liaison: Place orders, specify circuit details, and coordinate with carriers or internal teams for WAN circuit delivery. Portal navigation: Log into carrier portals, track orders, and manage workflows. Process management: Understand carrier processes and escalation paths for provisioning and troubleshooting. Circuit inventory management: Maintain accurate documentation and manage circuit inventory (critical responsibility). Project coordination: Apply project management skills to oversee timelines, deliverables, and escalations. Technical support: Provide technical input on WAN circuits; deep Cisco/IP expertise not required but solid networking knowledge is expected.

Desired Skills & Experience

Hands-on experience working with carriers/ISPs in circuit provisioning and support. Familiarity with carrier portals and operational processes. Strong documentation and organizational skills. Ability to escalate and resolve provisioning/trouble issues effectively. Project management experience is a plus. Circuit inventory management expertise is highly valued.