Ads Vendor Operations Lead — North America

OpenAI, Inc. · San francisco, United States

OpenAI is seeking a BPO Lead for its SMB Ads team to design and scale outsourced operating models supporting Ads in North America and globally. You will implement governance, capacity planning, QA programs, and accountability mechanisms with BPO partners to improve seller productivity and advertiser growth.

You will work across Ads Sales, SMB, Revenue Operations, Finance, Enablement, Product, Program Management, and external partner leadership to drive forecasting accuracy and operational