This role sits within our Technology team, which empowers the firm through
secure, scalable, and innovative solutions. As a Senior Solutions Engineer,
you’ll play a critical role in driving Salesforce and enterprise technology
projects that streamline operations and elevate client service.
What You’ll Do
* Collaborate with stakeholders to turn business needs into scalable technical
solutions and architecture
* Lead project delivery across platforms, with a strong focus on Salesforce,
using Agile methodologies
* Build customized workflows, dashboards, and automations to support diverse
business units
* Integrate AI-powered tools to enhance knowledge management, search, and
automation
* Ensure platform stability and user satisfaction by troubleshooting and
resolving system issues
- Document and deliver training and enablement resources for system users
- Support change management, including communications and adoption strategies
- Stay on top of emerging technology trends, especially in AI and automation
Ideal Candidate Background
* 6+ years of experience in solutions engineering, product management, or
technical consulting
* 4+ years hands-on experience administering and building in Salesforce
environments
- Exposure to large language models (LLMs) such as ChatGPT or Claude
- Familiarity with Python, SQL, or Apex
- Experience with business intelligence tools like Tableau or Power BI is a
plus
- Strong cross-functional communication and stakeholder management skills
- Ability to balance strategic thinking with tactical execution
- Comfortable navigating ambiguity and solving complex problems in a fast-paced
setting
* Bachelor’s degree in Computer Science, Information Systems, Engineering, or
related field
What We Offer
- Comprehensive Medical, Dental, and Vision Insurance
- Life and disability insurance, mental health and family planning benefits,
and back-up childcare
- 401(k) matching program
- Commuter benefits
- Wellness and hybrid work stipends
- Support for certifications, tuition reimbursement, and learning resources
- Smart-casual dress code
Location
Applicants are expected to work onsite in our New York City office in accordance
with our hybrid working policy.
Compensation Range: ICONIQ is required by law to include a reasonable estimate
of the salary range for this role. There are several factors taken into
consideration in making compensation decisions including but not limited to
skill sets; experience and training; licensure and certifications; and other
business and organizational needs. At ICONIQ, we apply a total reward philosophy
where all aspects of compensation and benefits are taken into consideration in
determining compensation terms. A reasonable estimate of the current salary
range is $170,000 - $190,000 together with the benefits listed above.
About ICONIQ
ICONIQ is a global investment firm elevated by an extraordinary community. With
over $100B assets under management, we seek to build resilient investment
portfolios, partner with inspired entrepreneurs transforming industries, manage
our clients’ lives and legacies, and create uncommon opportunities across
sectors and society.
When you submit a job application as a prospective employee (“your” or “your”)
of ICONIQ Capital LLC (“ICONIQ,” “we,” “us,” or “our”), we or our service
providers may collect, use, disclose and otherwise process personal information
about you. Personal information collected by the Greenhouse portal is subject to
the Greenhouse's privacy policy, available here
- and ICONIQ’s Privacy Policies
available here [
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Use of AI in the Application Process
We expect candidates to be fluent in using AI tools to enhance their work.
You’re welcome to use AI in preparing your application where it adds value, but
your materials must be accurate and reflect your own experience, judgement and
voice.
We care most about how you think, what you’ve personally contributed, and how
you use tools like AI to drive better outcomes. Strong candidates demonstrate
both authenticity and leverage, using AI to elevate their work while maintaining
clear ownership.
Throughout the interview process, you should be prepared to speak in depth about
your experience and contributions in your own words.
Equal Employment Opportunity Statement:
We recognize that our people are our greatest strength, and the diverse skills
and perspectives they contribute are integral to our success as a global
organization. As an equal opportunity employer, we are deeply committed to
fostering diversity and inclusion across our company. We do not tolerate
discrimination based on any protected characteristic, including race, religion,
color, national origin, gender, sexual orientation, gender identity, gender
expression, age, marital or veteran status, pregnancy, disability, or any other
characteristic protected by law. Additionally, we provide reasonable
accommodations to support applicants and employees with religious practices,
mental health needs, physical disabilities, or other conditions requiring
support.
