Admission counsellor - edtech company

Job Title: Admission Counsellor / Career Counsellor

Department: Sales & Admissions

Location: Medavakkam, Karapakkam, Porur, Anna Nagar

Reporting To: Cluster Manager

Expected Start Date: Immediate joiners only.

About the Organization

Aimore Technologies is a leading IT Training, Skill Development and Placement Solutions organization since 2015, committed to bridging the gap between education and industry through practical learning and career-focused programs. Our presence in four prime locations of Chennai.

About the Role

We are looking for a dynamic and result-oriented Admission Counsellor to guide prospective students through the admission process, recommend suitable courses, and convert inquiries into enrolments. The ideal candidate should have excellent communication skills, a consultative sales approach, and a passion for helping students achieve their career goals.

Key Responsibilities

Student Counselling & Sales

Counsel prospective students through phone calls, video calls, Whats App, and walk-ins. Understand student career aspirations and recommend suitable programs. Explain course curriculum, fees, placement assistance, and career opportunities. Handle objections and assist students in making informed decisions. Convert leads into admissions and achieve monthly enrolment targets.

Lead Management

Follow up on fresh, warm, and cold leads assigned through CRM. Conduct outbound calls to prospective students. Maintain regular follow-ups until admission closure. Ensure timely response to all inquiries.

CRM & Reporting

Update lead status, counselling notes, and follow-up schedules in CRM. Maintain accurate records of admissions and student interactions. Generate daily, weekly, and monthly performance reports.

Coordination & Student Experience

Coordinate with the Operations, Academic, and Finance teams for smooth onboarding. Support students during the admission and payment process. Ensure a seamless student journey from inquiry to enrolment.

Key Performance Indicators (KPIs)

Monthly Admission Target Revenue Achievement Lead-to-Admission Conversion Ratio Follow-up Compliance Student Satisfaction Score CRM Data Accuracy

Eligibility

Any Graduate / Postgraduate. 2–5 years of experience in Ed Tech, Education, Training Institutes, or B2 C Sales. Freshers with excellent communication skills may also apply.

Required Skills

Strong Communication & Presentation Skills Counselling & Relationship Building Negotiation & Objection Handling Sales Attitude & Target-Oriented Mindset English & Regional Language (Tamil) Proficiency CRM Management

Compensation

As per industry norms and candidate experience + Attractive Incentives