Associate Account Manager (Hotels, UK Markets)

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. Travel Partnerships and Advertising helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions.What you'll do:Consistently leverage data specific to your market available in Expedient, Expedia's proprietary market insights and activity prioritization dashboard, whilst leveraging your local market knowledgeDevelop and sustain strong partner relationships by providing relevant data insights and superior consulting services to hotel partners (revenue management advice, marketing opportunities on the Expedia marketplace)Ensure that their partner hotels' product (content, rates and availability) is consistently optimized and competitive on the Expedia sites to maximize customer conversionSecure additional inventory over high demand and compression periods to satisfy customers' pressing needsSecure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brands' merchandising and marketing efforts.Continuously promote to and develop hotel partners' high engagement with Expedia's full suite of: Unique market insights (partner reports, competitive data, key performance drivers) Revenue management tools (dynamic promotions, packages, fenced deals, mobile) Marketing and merchandising opportunities Specialized brands (e.g. Hotwire, Media Solutions) potential opportunities Self-service tools (Expedia Partner Central), Connectivity solutions (Expedia Quick Connect) and key support functions (Property Assistance team)Execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by leadershipOther reasonable duties, as assignedThis role focuses on the core of the Market Management's team responsibility, which is to ensure that Expedia's brands' global customers always find the most suitable hotel for their dream trip wherever they want to go, and that our hotel partners can effectively, efficiently and throughout the year, reach Expedia's unique breath of global traveler’s demandWho you are:Travel will be required for market visits - drivers license is neededStrong willingness to learn and grow within Account ManagementHigh impact personality: intellectual agility, entrepreneurship, empathy in relationship, team playerHungry, ambitious, motivated, action-oriented, results-focused, and metrics-drivenOrganization and time management skills, rigor, attention to detailsProven follow-up/persistence when facing challenging situationsAbility to multi-task effectively; must be able to change gears quickly without skipping a beatDemonstrates ability to prioritize work and be laser-focused on achieving a variety of KPIs (targets, goals and/or strategic objectives) set by leadership teamSincere relationship builder; earns the confidence of othersBridges and sustains solid partnerships based on mutual support through a collaborative styleAppetite for innovative technology, fast-changing business environment, data-driven decision makingDemonstrates problem solving skillsAbility to select and present insightful dataset including performance, market, and competitor analysis and to implement meaningful action plans based on the dataProficiency in English. Other language skills may be required depending on the location of the positionPresents ideas and directives clearly and persuasively; actively listens when spoken/presented toAbility to effectively communicate to various levels and through a variety of communication channelsAble to work independently as well as be a strong team player, always seeking to improve team and organizational performanceHelp other team members acquire skills or achieve targets/goalsAccommodation requestsExpedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com.Equal OpportunityEqual Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.About Expedia GroupExpedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease. Guided by an experienced and passionate global team, Expedia Group helps millions of travelers in more than 70 countries explore the world with confidence and ease. Expedia Group, Inc. (NASDAQ: EXPE) is the global travel marketplace with one purpose: to help travelers explore the world, one journey at a time. #J-18808-Ljbffr