AI Strategy & Adoption Architect

Ultimate.ai · United States

Zendesk seeks an AI Success Strategist to own end-to-end AI roadmaps for customers, translating capabilities into strategic business value. You’ll align internal teams and drive adoption from initial deployment to expansion, delivering measurable impact on satisfaction, retention, and revenue.

You will partner with executives, define long-term AI vision, and coordinate cross‑functional efforts across Product, Services, Sales, and Partners to scale AI programs while ensuring responsible AI