Administrative Specialist

At Anchor Health Home Care, we don't take it lightly when a family welcomes us into their lives to care for someone they love. Our office team is the thread that connects clinicians, patients, and families, day in and day out, and we stay flexible because every family's needs look a little different. Whether we're supporting a child or an aging parent, that adaptability is how we deliver care that actually fits.

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Position OverviewAnchor Health Home Care is looking for organized, motivated Entry-Level Office Professionals to join our Brooklyn office team. This role is a great fit if you have some office or professional experience and are looking to build a career, but no home care or healthcare industry background is required. We provide full training on our systems, processes, and industry, so we're looking for someone coachable, personable, and eager to grow, not a specific resume.Depending on your strengths and our current needs, you could be placed in scheduling and coordination, customer service, internal sales, or another office department. All positions are office-based, phone- and computer-driven, and client-facing in some capacity.
ResponsibilitiesCommunicate professionally with patients, caregivers, families, and internal teams by phone and emailProvide accurate information and respond to inquiries, escalating issues to the appropriate team as neededMaintain accurate records and documentation in internal systemsAssist with data entry and day-to-day office operationsDepending on department placement, tasks may include scheduling and case coordination, customer service and support, or outbound calls introducing our services to the communityCollaborate cross-functionally with other office departments to support company-wide goals
QualificationsSome office, administrative, or customer-facing professional experience preferredStrong verbal and written communication skillsComfortable learning new computer systems and softwareHighly organized with strong attention to detailAble to multitask and manage time effectively in a fast-paced environmentTeam player who is coachable and eager to learnNo home care or healthcare experience required, we will train youMust be able to commute to Brooklyn, New York xzbcwsv
BenefitsHealth and Dental InsurancePaid Time OffOpportunity for career growthTeam-oriented, supportive work environment
Job Type: Full-time
Benefits:
401(k)Dental insuranceEmployee discountFlexible scheduleHealth insuranceLife insurancePaid time offParental leaveReferral programVision insurance
Ability to Commute:
Brooklyn, NY 11206 (Required)
Experience:
customer service/sales: 3 years (Required)
Language:
Spanish (Required)

Work Location: In person