Presales Specialist

2. Pre Sales Executive Company: Equisource Global Pvt. Ltd. Location: Jogeshwari (West), Mumbai Job Type: Full-time | Work from Office Experience: 1–3 Years ABOUT EQUISOURCE Equisource Global Pvt. Ltd. helps businesses generate and manage quality leads through digital marketing, performance marketing, social media, SEO, and other digital solutions. WE ARE SEEKING A confident, articulate and people-oriented professional who can connect with incoming leads, understand their requirements, verify lead information, and coordinate the next steps between the lead and our clients. The ideal candidate should have excellent communication skills, a confident personality, and strong follow-up discipline. Call → Understand → Verify → Qualify → Follow Up → Schedule → Coordinate → Update.” *REQUIREMENTS* 1–3 years of experience in telecalling, lead generation, customer service, inside sales, or a similar role Excellent verbal communication skills Confident and professional while speaking with customers Good listening and questioning skills Ability to understand and verify customer requirements Strong follow-up and coordination skills Comfortable making a high volume of calls Good basic knowledge of MS Excel / Google Sheets / CRM Ability to maintain accurate lead records Hindi and English communication required; local language proficiency is an advantage *WHAT WE VALUE* Confidence and professionalism Excellent communication Positive and persuasive approach Accountability and ownership Patience and active listening Strong follow-up discipline Attention to detail Ability to handle different types of customers Target-oriented mindset Ability to build good relationships with clients and leads *KEY RESPONSIBILITIES* Call leads generated through digital marketing campaigns and understand their requirements. Verify lead information, requirements, budget, location, timeline and other relevant details. Qualify leads based on predefined criteria before sharing them with clients. Share verified and relevant leads with the respective client/team. Follow up with leads regularly to maintain engagement and move them towards the next stage. Coordinate and schedule site visits, appointments and meetings between qualified leads and clients. Arrange calls between clients and interested leads as required. Maintain accurate records of calls, lead status, follow-ups and appointments. Coordinate with internal teams and clients to ensure smooth lead handling. Track lead outcomes and provide regular updates on lead quality and conversion status. Identify genuine/interested prospects and ensure they receive timely follow-up. Escalate important customer queries or issues to the appropriate client/team.