Account manager

We are looking for an Accounts Manager – Head Office to manage end-to-end accounting operations supporting our e-commerce and retail distributor channels. The role involves maintaining accurate books of accounts for multi-channel sales operations, managing distributor receivables, ensuring GST compliance across channels, and coordinating closely with Sales, operation, and other teams. The ideal candidate should have hands-on SAP experience and prior exposure to e-commerce and distribution channel accounting in FMCG or retail environments.
Key Responsibilities
Financial Management & Accounting
Maintain accurate books of accounts for e-commerce and retail distributor channel operations.
Ensure timely recording of all financial transactions related to sales and channel-specific expenses.
Monitor channel profitability and operational costs; analyze and report variances to management.
Manage and reconcile distributor accounts, trade receivables, and payment collection tracking.
Implement strong internal controls for channel transaction management and expense tracking.
GST & Tax Compliance
Ensure comprehensive GST compliance across all sales channels (e-commerce, distributors, direct retail).
Manage GST classification for different product categories and sales channels.
Oversee Input Tax Credit (ITC) reconciliation and optimization across channels.
Support GST return data validation (GSTR-1, GSTR-2, GSTR-3 B) across channel transactions.
Ensure compliance with TDS and other statutory requirements.
Support GST audits, assessments, and statutory filings related to channel operations.
Maintain accurate documentation for compliance and audits.
Vendor & Distributor Coordination
Verify purchase and distributor invoices for GST accuracy and ensure proper accounting.
Coordinate with Sales and Channel Management teams for proper documentation and compliance.
Support distributor billing, payment terms, and settlement processes.
Monitor credit notes, returns, and allowances across channels.
E-Commerce Platform Management
Manage accounting for e-commerce platform transactions (marketplace, own website).
Reconcile e-commerce platform statements with accounts records.
Track platform charges, commissions, and promotional expenses.
Ensure proper GST treatment for different e-commerce transaction types.
Coordinate with digital marketing and sales on promotional spend tracking.
Team Supervision & Process Management
Supervise accounts executives and channel accounting staff.
Provide guidance, training, and ensure timely completion of accounting activities.
Ensure adherence to company financial policies and procedures.
Prepare financial reports and MIS for channel performance analysis.
Drive process improvements and standardization in channel accounting.
Qualifications
CMA / MBA (Finance) / CA Inter / M. Com / B. Com
Experience
5–8 years of accounting experience with mandatory exposure to multi-channel sales operations, e-commerce, or distribution channel accounting.
Preferred experience in FMCG, retail, or e-commerce companies with distributor and online sales channels.
Must-Have Skills
Strong GST knowledge and hands-on compliance experience across multiple sales channels (MANDATORY)
SAP working knowledge (MANDATORY)
Strong understanding of multi-channel accounting (e-commerce, distributor, direct retail)
Experience with distributor receivables management and trade credit control
Knowledge of e-commerce platform accounting and reconciliation
Knowledge of TDS compliance
Ability to coordinate with cross-functional teams (Sales, Logistics, Digital, Channel Management)
Preferred Skills
Experience with marketplace platforms (Amazon, Flipkart, etc.)
Knowledge of distribution channel dynamics and trade practices
Experience in FMCG or retail sector
Familiarity with inventory management systems and warehouse operations
Understanding of e-commerce tax implications