Customer Experience Engineer: Product Support & CX

US Mobile · Karachi, Karachi District; Sindh, Pakistan

US Mobile in Karachi is seeking a Product Support Engineer to own the customer experience across chat, phone, and email. You will troubleshoot issues, guide activations, and relay feedback to product teams.

The role emphasizes empathy, clear communication, and teamwork in a fast-growing startup. A Bachelor's degree is required; IELTS or A-Levels are acceptable. Attractive health coverage, free meals, and a modern Karachi office are provided.