Customer Support Executive

Zeon Charging · India

About Us

Zeon Charging is a leading EV charging infrastructure company operating across South India. We are looking for enthusiastic and customer-focused individuals to join our growing team as Customer Support Executives.

Job Role

As a Customer Support Executive, you will be responsible for handling customer queries and ensuring a smooth support experience for users of our EV charging network.

Key Responsibilities

Respond promptly to customer queries via phone, chat, and email

Assist customers with charging station usage, payments, and app-related issues

Coordinate with internal teams to resolve customer complaints efficiently

Maintain accurate records of customer interactions

Provide feedback to improve customer experience and service quality

Shift Details

Day Shift: Work from Office (Kengeri, Bengaluru)

Night Shift: Work from Home

Eligibility Criteria

Excellent communication skills

Fluency in English (mandatory)

Proficiency in Kannada or Hindi (mandatory)

Freshers with strong communication skills are encouraged to apply

CTC : ₹2,38,184 – ₹2,81,804 per annum (Depending on performance during the selection process)

Benefits

Flexible Schedule

Health Insurance

Internet Reimbursement

Leave Encashment

Provident Fund

If you are passionate about customer service and looking to grow in a fast-growing EV industry, we encourage you to apply.

Job Type: Full-time

Benefits:

Flexible schedule

Health insurance

Provident Fund