CNI Team Lead

About the RoleNational Energy System Operator (NESO) are now looking for a Critical National Infrastructure Team Lead to be a part of our growing CNI team. This exciting opportunity will enable the successful candidate to design, maintain, and enhance NESO's Critical Infrastructure while implementing the DevSecOps methodology across all aspects of our operations. The CNI Team Lead will collaborate with other teams to ensure visibility and alignment of technology used throughout the organization. They will also promote an innovative mindset and a sense of shared responsibility among the CNI Operations teams. This role is vital for managing mission-critical environments. Additionally, the CNI Team Lead will closely interact with and support the CNI Project Teams, which will involve designing, reviewing, and approving future system technologies.This role will be based at Wokingham or Warwick and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements. This role is designated as requiring a National Security Vetting (NSV) clearance (SC). The level of clearance associated with this role (SC) will usually need you to have been a resident in the UK for the last five years to apply. We would invite any applicants who do not currently meet this residency requirement to still express an interest in the role.Key AccountabilitiesLead the CNI Platform RedHat teamProvide 24/7 system management and administration expertise in a high-availability, mission-critical environmentEngage and collaborate with all technical leadsLiaise with third-party service centers and engineers as neededSupport project teams by designing, reviewing, and approving future CNI services that utilize storage and backup technologiesAssist project teams in creating detailed project plans for new system designs and rolloutsEmbrace and strive to implement 'Best in Class' standards.Execute application and system transition processes to enable standby or site failover capabilities.Take ownership of and manage problem resolutionProvide technical assistance, training, and mentoring to other aspiring technical resourcesMonitor workflow management tools and respond to logged tasks, incidents, and requestsApplicants must have the right to work in the UK by the start of employment. Visa sponsorship may not be available for this role and will be considered in line with business requirements.About YouWe’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey.In this case, we’re looking for someone who has:Demonstrated experience in leading a team that supports Critical National Infrastructure (CNI) environmentsProven expertise in the design, construction, and management of storage and backup systemsHands-on experience applying the Information Technology Infrastructure Library (ITIL) framework effectivelyPractical application of Capacity Management, Backup (Disaster Recovery), Business Continuity, and Performance ManagementStrong understanding of network protocols and topologiesExtensive customer-facing experience in an IT service roleMethodical and positive approach to problem-solvingExperience working effectively as part of a highly productive small to medium-sized team in an Infrastructure/Application ITIL/DevSecOps-based support environmentBackground in managing business-critical real-time systems, ensuring high levels of availability through direct actionsCommitment to accountability and follow-through in resolving issues successfullyAbility to produce technical reports and documentation tailored for both technical and non-technical audiencesExperience in training and mentoring colleagues is a plusStrong communication skills with excellent writing abilitiesEssentialsVery significant experience in a production IT environment leading the team and managing enterprise IT infrastructure, hardware, hosting service and network areasAbility to write architectural design documents or review design documents provided by othersKnowledge and understanding of industry trends and new technologies and ability to apply trends to architectural needsDesirablesPrevious experience in a Technical Lead role, and supervisory experience.Must have a thorough knowledge of the RedHat products and its concepts, and the interaction between hardware, operating systems, network, data centre, and application softwareStrong knowledge of Infoblox as well as management across physical and virtual platformsStrong working knowledge of VMware software.Deep understanding of TCP/IP and other network protocols.Familiarity with DNS, DHCP and other network services.Knowledge of managing a data centre in terms of systems monitoring, capacity planning and performance tuning.Ability to operate in a fast-paced, evolving environment appropriately prioritize tasks, and keep abreast of the latest technology.Maintain a deep understanding of TCP/IP and other network protocols, along with familiarity with DNS, DHCP, and other network services.Exhibit knowledge of data center management, including systems monitoring, capacity planning, and performance tuning.Be able to thrive in a fast-paced, evolving environment, prioritizing tasks effectively and staying up-to-date with latest technology.What You'll GetA competitive salary of £67,000 - £75,000 dependent on experience and capability.You will receive a bonus based on company performance26 days annual leave as standardA competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.Annual Enrollment to NESO Savings Plan, when you save between £20- £500 a month from your take-home pay, we will pay a 50% matching contribution.Flexible Bank Holidays & Holiday TradingAdditional Birthday Day OffCycle to Work Scheme, Retail & Gym DiscountsPrivate Medical Insurance, Critical Illness Insurance & Personal Accident InsuranceAbout UsAt the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britain's energy future. We already operate the world's fastest decarbonising electricity system and are working towards our ambition to run it carbon‑free for a short period this year - provided the market supplies electricity exclusively from renewable sources. Alongside this, we provide expert advice to government on how to deliver a clean power system by 2030. In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO - an independent, expert public corporation with a whole‑system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always acting in the best interests of all energy users.Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system‑wide benefit, long term thing and public value. The time to deliver is now. Join the energy transformation and help shape the future. Your energy. Our future. TogetherNational Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future. #J-18808-Ljbffr