Property Manager

Job Title: Property Manager Company Name: Sturmfrei Hospitality Pvt Ltd Roles and Responsibilities 1. Operations Management: Manage daily hotel operations, including front desk, housekeeping, food & beverage, and maintenance. Develop and implement standard operating procedures (SOPs) to ensure seamless operations. Monitor inventory and manage procurement of supplies while controlling costs. 2. Guest Experience: Ensure all guests receive a personalized and memorable experience. Handle guest complaints and feedback professionally to ensure satisfaction and brand loyalty. Monitor online reviews and social media mentions to address any concerns promptly. 3. Team Leadership: Recruit, train, and manage staff to deliver excellent customer service. Create staff schedules to ensure optimal coverage. Motivate and inspire the team to maintain high morale and a positive work environment. 4. Financial Management: Prepare and manage budgets, forecasts, and financial reports. Analyze revenue streams and implement strategies to optimize profitability. Monitor occupancy rates, pricing strategies, and expenses to achieve financial targets. 5. Sales & Marketing: Collaborate with marketing teams to create campaigns that drive bookings and revenue. Build partnerships with local businesses, travel agencies, and influencers to promote the hotel. Monitor and manage the hotel’s website and online booking platforms to ensure maximum visibility. 6. Compliance and Safety: Ensure the hotel complies with all legal, health, and safety regulations. Conduct regular inspections to maintain high standards of cleanliness and safety. Stay updated on local laws and industry trends. Desired Candidate Profile Education: Degree/Diploma in Hospitality Management or related field Experience: Proven experience in hotel management, preferably in backpacking hostels. Skills: Strong leadership and interpersonal skills. Excellent organizational and problem-solving abilities. Financial acumen with experience in budgeting and revenue management. Familiarity with property management systems (PMS) and online booking platforms. Strong marketing and networking skills. Ability to handle high-pressure situations and resolve conflicts effectively. Employment Type: Full-Time Job Location: Vagator, North Goa Gross Salary: INR 22,000 variable sales incentives Company Profile: Sturmfrei Hospitality Pvt. Ltd. was founded in 2018 by alumni of IIM-I. Jungle by sturmfrei “the travelers’ hostel brand under which Sturmfrei Hospitality Pvt. Ltd. operates” aims to revolutionize the travel lifestyle for Gen Z and Millennials. Our mission is to provide enriching, affordable, and stylish accommodations that serve as vibrant hubs for socializing, networking, and personal growth. Company Website: Contact person: Rumi (M) (E)