Client Services Program Manager - US Shift

MOBILISE · Greater bengaluru area, India

Indiranagar, Bangalore (On-site)

Full-time | US Business Hours

Experience: 3–5 years

At MOBILISE, we work as an extension of our clients’ marketing teams. Our clients don’t just rely on us for creative or campaign execution – they trust us to keep complex marketing programs moving, coordinate multiple stakeholders, solve problems proactively and ensure nothing falls through the cracks.

We’re looking for a Client Services Program Manager who enjoys working at the intersection of client servicing, program management and marketing operations.

This role is ideal for someone who is equally comfortable speaking with clients, coordinating internal teams, managing multiple workstreams and bringing structure to fast-moving marketing programs.

Initially, you’ll support a large global marketing program. As you settle into the role, you’ll also work across other MOBILISE clients and campaigns, giving you exposure to a broad range of marketing initiatives and global teams.

What you’ll do

• Manage the day-to-day execution of marketing programs and campaigns.
• Build strong working relationships with client stakeholders and serve as a trusted day-to-day point of contact.
• Coordinate with creative, content, digital and production teams to ensure projects are delivered on time and to the expected quality.
• Prepare project plans, timelines, status reports, meeting notes and client updates.
• Track deliverables, monitor progress, identify risks early and keep projects moving.
• Review work before it reaches the client to ensure accuracy and completeness.
• Support campaign reporting, documentation, billing coordination and other operational activities required to run programs efficiently.
• Manage multiple projects simultaneously while adapting to changing priorities and deadlines.

What we’re looking for

• 3–5 years of experience in Client Services, Account Management, Project Management or Program Management within an advertising, marketing or digital agency.
• Excellent organisational skills and strong attention to detail.
• Strong written and verbal communication skills.
• The ability to manage multiple stakeholders and workstreams simultaneously.
• Confidence working directly with global clients and cross-functional teams.
• A proactive approach to ownership, problem-solving and follow-through.
• Comfortable working in US business hours.

More than qualifications, we’re looking for someone who naturally takes ownership, keeps work moving without constant follow-up, notices when something needs attention and enjoys working across multiple projects rather than doing the same thing every day.

About MOBILISE

MOBILISE is a B2B marketing agency that partners with enterprise technology companies across North America, Europe and Asia-Pacific.

Our work spans demand generation, account-based marketing, digital campaigns, creative, content, partner marketing and marketing operations. We work closely with our clients’ marketing teams, supporting everything from day-to-day execution to large-scale global programs.

We’re a collaborative team that values accountability, curiosity, clear communication and people who are willing to roll up their sleeves and get things done.

If you’re looking for a role that offers variety, meaningful client exposure and the opportunity to build expertise across both client servicing and program management, we’d be happy to hear from you.