Head of Product Documentation & Knowledge Ops

CCC Intelligent Solutions Inc. · Chicago, United States

CCC Intelligent Solutions Inc. is building a Product Documentation & Knowledge Operations function in Chicago to own release notes and create a structured, AI-ready product source of truth for internal and customer-facing use.

You will author, organize, and systematize content before scaling the team and function. The role requires hands-on writing of release notes, setting governance standards, and ensuring content is accurate, traceable, and reusable across product, engineering, and