Lexus Delivery Specialist/Technology Specialist

Lexus Of Brookfield · United States

Technology SpecialistThe Ed Napleton Automotive Group is looking for our next Technology Specialist. This is an exciting opportunity in a growing, fast-paced industry. Located at Lexus of Brookfield, the Technology Specialist provides the highest level of training and technical support to the customers and others as requested on various software, programming, and use of technical devices available in vehicles.Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups.What We Offer:Aggressive compensation plansFamily Owned and Operated – 90+ years in business!Medical, Dental, and Vision Insurance401K and additional benefitsAccrued Vacation TimePaid TrainingDiscounts on products, services, and vehiclesFantastic Growth OpportunitiesJob Responsibilities:Schedule and establish set times for service appointments for technical reviews and/ or additional trainingRecord information relative to each technical review in customer databaseProvide training to customers to ensure they understand the value of the equipment and how to use itReview and explain completed work and changes to customers when applicableProvide technical training to sales, service and other employees as assigned by managementMaintain high customer service standards (CSI) and handle phone inquiries regarding appointment and work in processPerform any administrative duties as assignedJob Requirements:High school diploma requiredStrong organizational and time management skills and the ability to multi-task, and plan/prioritize workEffective interpersonal skillsValid Driver’s LicenseMust complete Lexus certification within the first 30 days and keep currentAbility to thrive in a fast-paced and constantly evolving environmentWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.