Growth Manager (Sales ,Marketing & E-commerce)

Ekshvaku Tech Innovations · Hyderabad, India

Job Title

Growth Manager – Sales, Marketing & E-commerce

Employment: Ekshvaku Tech Innovations Pvt. Ltd. (ETI)

Business Unit: The Joyful Chest

Location: Hyderabad

Experience: 3–6 Years

About The Joyful Chest

The Joyful Chest is a premium gifting and lifestyle brand focused on creating thoughtfully curated gift boxes and memorable gifting experiences. We are building an omnichannel brand through our Shopify store, corporate gifting, retail partnerships, pop-up events, and digital channels.

We are looking for an entrepreneurial Growth Manager who can help build the brand from the ground up by driving sales, marketing, customer acquisition, and business growth.

Key Responsibilities

Sales & Business Development

• Drive revenue across online and offline channels.
• Develop and grow the corporate gifting business.
• Identify and onboard retail stores, boutiques and channel partners.
• Build relationships with apartment communities, event organizers and exhibition partners.
• Identify new business opportunities and strategic partnerships.
• Achieve monthly and quarterly sales targets.

E-commerce Management

• Manage and grow the Shopify store.
• Optimize product listings, collections and customer experience.
• Improve website conversion rates.
• Monitor sales performance and customer behaviour.
• Coordinate product launches and promotional campaigns.

Digital Marketing

• Plan and execute Meta (Facebook & Instagram) advertising campaigns.
• Coordinate influencer marketing and creator collaborations.
• Execute WhatsApp, email and social media campaigns.
• Build festive campaigns for Rakhi, Diwali, Christmas, New Year and other occasions.
• Work closely with designers, photographers and content creators.

Brand Growth

• Develop customer acquisition strategies.
• Increase repeat purchases and customer retention.
• Build referral and loyalty programs.
• Monitor competitor activities, pricing and product trends.
• Recommend new product categories and gifting collections.

Retail & Events

• Plan and execute apartment pop-ups and retail activations.
• Coordinate exhibitions and promotional events.
• Build partnerships with premium retail outlets and lifestyle stores.
• Evaluate the performance of offline sales initiatives.

Business Analytics

• Track key business metrics including:
• Revenue
• Conversion Rate
• Customer Acquisition Cost (CAC)
• Return on Ad Spend (ROAS)
• Average Order Value (AOV)
• Repeat Purchase Rate
• Present weekly and monthly growth reports with actionable recommendations.

Mandatory Requirements

• 3–6 years of relevant experience in Sales, Marketing, Business Development or E-commerce.
• Mandatory experience in the Gifting industry.
• Mandatory experience in both E-commerce and Retail.
• Hands-on experience with Shopify or similar e-commerce platforms.
• Experience managing digital marketing campaigns on Meta platforms.
• Strong understanding of online and offline customer acquisition.
• Excellent communication, negotiation and relationship management skills.
• Comfortable working in a fast-paced startup environment with ownership and accountability.

Preferred Background

Candidates with experience in companies such as Ferns N Petals (FNP), IGP, Angroos, The Gift Studio, Confetti Gifts, Bigsmall, Nestasia, Chumbak, Archies, Miniso, Home Centre, William Penn, Bath & Body Works, The Body Shop, or similar premium gifting, lifestyle, home décor or retail brands will be preferred.

Key Skills

• Sales & Business Development
• Shopify
• E-commerce Operations
• Digital Marketing
• Meta Ads
• Instagram Marketing
• Marketplace Management (Amazon/Flipkart preferred)
• Corporate Gifting
• Retail Sales
• CRM
• Vendor & Partner Management
• Microsoft Excel / Google Sheets
• Strong Analytical & Communication Skills

Key Performance Indicators (KPIs)

• Monthly Revenue Growth
• Online Sales Growth
• Corporate Gifting Revenue
• Retail Partnership Acquisition
• Website Conversion Rate
• Customer Acquisition Cost (CAC)
• Return on Ad Spend (ROAS)
• Average Order Value (AOV)
• Repeat Customer Rate
• Sales from Pop-up Events and Exhibitions

Why Join Us?

This is an opportunity to be part of an ambitious premium gifting startup at an early stage and play a pivotal role in shaping its growth. You will work directly with the founders, take ownership across sales, marketing and e-commerce, and help build a nationally recognized gifting brand from the ground up.