Senior Business Systems Analyst

• Works with clients to discover, analyze and document client business requirements, and translating those needs into system and process solution designs • Helps with the creation of the business requirement documents (BRD) • Writes high quality functional specification (FSD) and data mapping documents to cater to the solution offered to the client teams • As needed, able to serve as a liaison between: developers and users, clients and companies, and management and IT • Support testing team during the testing phase through review of test plans and test cases and performing functional testing • Coordinates closely with internal production teams and external client teams to develop and document operational processes and change management plans during roll-out of system enhancements • Ensures