Affordable Community Manager
Newbury Residential Inc. · Plainfield, Indiana, United States
FULL TIME
Job Description
We believe great communities start with great people.
Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity
We're looking for an energetic, optimistic leader who loves working with people, solving problems, and creating a place residents are proud to call home. While property management experience is valuable, we believe personality, coachability, and a positive attitude matter just as much.
As Community Manager, you'll lead the daily operations of a thriving apartment community while inspiring your team to deliver exceptional service.
You'll oversee leasing, resident satisfaction, financial performance, and property operations while creating a welcoming environment where both residents and employees can thrive. Lead leasing and marketing efforts to maintain high occupancy.
Coach the team on closing techniques, follow-up, and relationship building.
Monitor leasing traffic, conversions, renewals, and resident retention.
Coach team members to achieve leasing, customer service, and operational goals.
Inspire and develop a high-performing, customer-focused team.
Deliver an Exceptional Resident Experience
Build genuine relationships with residents.
Create a community where residents feel valued and heard.
Support resident events and community engagement initiatives.
Keep Operations Running Smoothly
Oversee daily office operations and administrative responsibilities.
Monitor budgets, delinquency, and property performance.
Conduct regular property inspections to ensure excellent curb appeal and community standards.
Follow Fair Housing laws and company policies.
Maintain accurate resident files and documentation.
Ensure Affordable Housing Compliance
Oversee applicant eligibility, income and asset documentation, certifications, recertifications, and resident file accuracy.
Maintain confidentiality and accurate documentation throughout the application, certification, and residency process.
Ensure the community remains in compliance with applicable programs, which may include LIHTC, HUD, Section 8 or other affordable housing requirements
A people person who enjoys building relationships
Leadership, customer service, or sales experience preferred
Property management experience is a plus—but not required for the right candidate
Excellent organization and time management
Comfortable using technology and learning new software
Performance-Based Bonus Opportunities
~ Medical, Dental & Vision Insurance
~ Health Savings Account (HSA)
~Paid Holidays
~ Ongoing Training & Career Development
~ People-Centered Approach – putting our residents and prospects first, always.
Innovation – bringing creativity and fresh ideas to how we serve and market our communities.
The Newbury Standard – striving for excellence in design, service, and performance.
Empowering Respect – fostering inclusivity, collaboration, and dignity across our teams and communities. xzbcwsv
Send us a short 1–3 minute video introducing yourself and answering:
Email your application to with the subject line "Community Manager - Newbury"
Ability to lift up to 25 pounds and navigate properties with stairs, uneven surfaces, or outdoor terrain
High school diploma or equivalent required; college degree in Marketing, Business, or related field a plus.
Ability to work flexible hours, including some evenings
Leadership, customer service, or sales experience preferred
Property management experience is a plus—but not required for the right candidate
Excellent organization and time management
Comfortable using technology and learning new software
Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity
We're looking for an energetic, optimistic leader who loves working with people, solving problems, and creating a place residents are proud to call home. While property management experience is valuable, we believe personality, coachability, and a positive attitude matter just as much.
As Community Manager, you'll lead the daily operations of a thriving apartment community while inspiring your team to deliver exceptional service.
You'll oversee leasing, resident satisfaction, financial performance, and property operations while creating a welcoming environment where both residents and employees can thrive. Lead leasing and marketing efforts to maintain high occupancy.
Coach the team on closing techniques, follow-up, and relationship building.
Monitor leasing traffic, conversions, renewals, and resident retention.
Coach team members to achieve leasing, customer service, and operational goals.
Inspire and develop a high-performing, customer-focused team.
Deliver an Exceptional Resident Experience
Build genuine relationships with residents.
Create a community where residents feel valued and heard.
Support resident events and community engagement initiatives.
Keep Operations Running Smoothly
Oversee daily office operations and administrative responsibilities.
Monitor budgets, delinquency, and property performance.
Conduct regular property inspections to ensure excellent curb appeal and community standards.
Follow Fair Housing laws and company policies.
Maintain accurate resident files and documentation.
Ensure Affordable Housing Compliance
Oversee applicant eligibility, income and asset documentation, certifications, recertifications, and resident file accuracy.
Maintain confidentiality and accurate documentation throughout the application, certification, and residency process.
Ensure the community remains in compliance with applicable programs, which may include LIHTC, HUD, Section 8 or other affordable housing requirements
A people person who enjoys building relationships
Leadership, customer service, or sales experience preferred
Property management experience is a plus—but not required for the right candidate
Excellent organization and time management
Comfortable using technology and learning new software
Performance-Based Bonus Opportunities
~ Medical, Dental & Vision Insurance
~ Health Savings Account (HSA)
~Paid Holidays
~ Ongoing Training & Career Development
~ People-Centered Approach – putting our residents and prospects first, always.
Innovation – bringing creativity and fresh ideas to how we serve and market our communities.
The Newbury Standard – striving for excellence in design, service, and performance.
Empowering Respect – fostering inclusivity, collaboration, and dignity across our teams and communities. xzbcwsv
Send us a short 1–3 minute video introducing yourself and answering:
Email your application to with the subject line "Community Manager - Newbury"
Ability to lift up to 25 pounds and navigate properties with stairs, uneven surfaces, or outdoor terrain
High school diploma or equivalent required; college degree in Marketing, Business, or related field a plus.
Ability to work flexible hours, including some evenings
Leadership, customer service, or sales experience preferred
Property management experience is a plus—but not required for the right candidate
Excellent organization and time management
Comfortable using technology and learning new software
Details
| Company | Newbury Residential Inc. |
| Location | Plainfield, Indiana, United States |
| Type | FULL TIME |
| Niche | general |

